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$36,000 Per Year
Full Time
Remote during COVID-19
Frisco, TX, United States
11 months ago
• Phone support experience necessary. • Technical helpdesk or technical call center experience is necessary. • Disciplined, systematic problem solving skills required. • Hands-on work experience with the following: • Windows Operating systems • Servers: Windows • Experience in Apple products support (iMac, iPad) • Knowledge of Active Directory, MS Exchange, Office 365 • ITSM ticketing tools such as Service now, Remedy • User account creation for Active Directory, Exchange Mailboxes, Distribution lists • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
$36,000 Per Year