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$13 Per Hour
Full Time Non-Remote
Fayetteville, NC, United States
6 days ago
Your interest in SYKES has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. Join us as an Outbound Customer Service Collections Agent supporting one of our largest financial service clients at the Fayetteville site! You’ll shine in this role if you enjoy assisting customers by phone and love the challenge of meeting monthly goals. You’ll make outbound customer calls assessing customer needs and providing sound solutions. You will recommend payment plans, troubleshoot service issues and report escalated issues, when necessary. Work with us and you’ll enjoy: • Full-Time Schedule (40 hours/week) M-F • Starting pay at $13.00/hr • 100% Paid Training M-F • Full benefits package including medical, dental, vision, life insurance and company matched 401(k) • Generous paid time off • 100% free college tuition program through Ashford University (online) after just one year of employment! Required qualifications, skills and experience Apply with us if you possess: • A high school diploma or GED and are at least 18 years old • At least 6 months of previous, consistent sales experience • Strong communications skills (both written & verbal) ​​​​​​• Reliable transportation to get to our office every day Desired qualifications, skills and experience Preferred qualifications: • Outbound cold calling experience • Door to door and/or Soft sales experience
$13 Per Hour