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Full Time Remote
Western Europe
16 days ago
Location: UK, Germany, Netherlands or Spain Copperleaf’s software helps some of the world’s largest infrastructure, utility and asset-intensive firms make better strategic decisions. Join our team as we continue to enable our clients to build more resilient and sustainable infrastructure. We have a track record of delivering award-winning, industry-changing solutions. This is a hands-on role in our Customer Experience team working directly with our customers on site, you will have consultancy experience ideally in projects related to either asset management, analytics or software development and implementation. Location Your role will be based between your home office and client sites across Europe, you may to be on the road around 50-60% of the time visiting clients. Your schedule is flexible – balance your time to suit you! Responsibilities • Act as a key client interface for large and complex implementations, working with them to understand and articulate their requirements, leveraging internal teams and expertise to implement innovative and elegant solutions that delight • Working collaboratively with customers and partners at customer sites across UK and Europe • Owning the end-to-end process with our clients from scoping out requirements, system customization, integration and user training • Providing insight and support to develop Customer Experience as the company and client base grows. Qualifications & Considerations You’re a Consultant with 10+ years experience in one or more of the following attributes: • You have customer facing consulting skills – you’re able to influence, advise, mediate, and control scope • You enjoy ‘getting your hands dirty’ and being empowered to work autonomously • You are comfortable with working across multiple projects at one time • You are a team player, leading the delivery effort and able to bring your experience to mentor those around you • You know how to drive the efforts of internal & external teams to consistently achieve project landmarks over a 3 month to year rollout • You thrive under pressure, and enjoy testing ideas and pushing boundaries • You have experience with software deployment technologies, networks, and databases • Your technical skills are matched with an understanding of business processes • You’re numerate with strong analytical skills and knowledge of operational research techniques such as simulation, optimisation, failure rate modelling, cost benefit analysis • You have a technical degree in Engineering or similar related subject • You enjoy the consulting lifestyle – working adaptably in different places and with different clients, meeting new people, working with large organisations, able to respond to a multitude of challenges that makes a difference daily • Experience in asset management is a bonus We recognize that talent comes in many forms, so we’re looking for passion, enthusiasm, and transferable skills. What’s it like here? We’ve been building our EMEA team since 2014, and now have over 45 amazing team members across the UK, EU and Middle East. We are a dynamic and disruptive organisation offering exciting opportunities for growth and innovation, focussed on enabling our clients to build more resilient and sustainable infrastructure, one decision at a time At Copperleaf, culture is at the very core of who we are and what we do. We’re a world-class team of innovators that inspire one another to learn and continually push the limits of what’s possible. We cultivate an atmosphere of openness and support where all opinions and ideas are valued and encouraged, and where teamwork is key to success. We value a diverse environment and are proud to be an equal opportunity employer. Diversity, Equity, and Inclusion are at the heart of Copperleaf’s culture and play a vital role in our growth strategy. We are committed to ensuring that everyone feels a sense of belonging and can contribute to their maximum potential. Our differences are the reason great things happen here. If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to