We are looking for Regional Sales Account Managers to create long-term, trusting relationships with our customers. The Account Manager will oversee a portfolio of assigned customers, maximize lead conversion and revenue generation opportunities, and actively seek new business development opportunities in Latin America.
A successful Account Manager should collaborate with the team to achieve revenue goals while keeping our customers satisfied and engaged with our products and services. The ideal candidate will have a proven track record in meeting revenue goals, managing sales pipeline, strong negotiation skills, working with minimal supervision; being efficient and proactive in completing tasks; being flexible, and demonstrating closing deals skills.
The role demands a leader with a sharp mind and the ability to coach, advise, and motivate customers and their teams to deliver highly successful accounts.
-Relationship Building: Developing and maintaining strong relationships with key stakeholders, decision-makers, and influencers within assigned accounts to ensure high levels of customer satisfaction, loyalty, and retention.
-Revenue Generation: Developing and executing account-specific sales strategies to achieve revenue targets and maximize profitability. This involves identifying cross-selling and upselling opportunities, negotiating contracts, and managing pricing and discounting policies.
-Sales Pipeline Management: Managing and maintaining an active sales funnel or pipeline for assigned accounts, including lead generation, qualification, and prioritization, as well as forecasting and reporting on sales performance.
-Staff Training: Providing training, coaching, and mentoring to internal staff to ensure they are equipped with the skills and knowledge needed to support account growth and retention.
-Account Management: Developing and executing account plans, monitoring and addressing customer issues and concerns, and acting as the primary point of contact for all customer communications and inquiries.
-Collaboration: Working closely with internal teams, including sales, marketing, product development, and customer service, to ensure alignment and coordination across all aspects of the customer experience.
Education and Experience Requirements:
Two to three years of experience as a sales manager
Three to five years of customer management experience
Proven track record of positive customer revenue generation
Proficient in CRM systems, MS Office applications
Professional level experience in a virtual environment;
Online customer management experience / remote job experience is key
Fluent in English and Spanish, both speaking and writing.
Professional development opportunities
Paid time off (PTO): Employees can take time off for personal or sick days without losing pay.
Commission-based salary: Employees can earn extra income based on their performance and sales.
Multicultural environment: Employees have the opportunity to work with and learn from colleagues from diverse backgrounds and cultures.
Collaborative team culture: Employees work in a supportive team environment that encourages idea-sharing and teamwork.
The Regional Sales Account Manager role requires strong communication, relationship-building, and leadership skills, as well as a solid understanding of sales and marketing principles and practices. Successful candidates should have experience in managing complex accounts and achieving revenue targets, as well as the ability to motivate and train internal staff.