We are seeking a highly motivated and customer-oriented Video Contact Center Representative to join our team. This is a remote job, and the candidate will be responsible for using their own computer and creating a suitable environment for receiving video calls.
Key qualifications include:
Experience in selling personal grooming devices,
Ability to adapt to innovations, think analytically, and be creative
Proficiency in MS Office programs
Basic sales training and visual sales training
Proficient in additional selling and cross-selling techniques
Proficient in computer and internet technologies
Ability to work remotely and have access to reliable internet
As a Video Contact Center Representative, you will be responsible for:
Answering video calls in designated shifts
Answering voice calls when necessary
Providing service in accordance with the goals of the team, presenting and selling consumer electronics and personal care products
Fulfilling responsibilities necessary for the team to reach service level and quality targets
The candidate should be able to work in a remote environment with reliable internet access.