This is a position strictly for USA/Canada citizens.
Position Overview:
We’re seeking a motivated and friendly Customer Service Representative to join our team. This role is vital in creating a positive first impression and ensuring smooth communication between clients and our team. The ideal candidate is detail-oriented, a strong communicator, and passionate about delivering top-notch service.
Key Responsibilities:
Serve as the first point of contact for clients via phone, email, and online inquiries
Provide timely, accurate, and professional responses to client questions and concerns
Schedule appointments, coordinate showings, and support agent calendars
Maintain and update client records in our CRM system
Collaborate with agents and administrative staff to ensure client needs are met efficiently
Follow up with clients to gather feedback and provide post-transaction support
Qualifications:
High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
1+ years of customer service or administrative experience (real estate industry a plus)
Strong verbal and written communication skills
Proficiency with Microsoft Office and CRM platforms (e.g., Follow Up Boss, Salesforce, etc.)
Ability to multitask, prioritize, and stay organized in a fast-paced environment
A friendly, professional demeanor and a team-player attitude
Benefits:
401(k)
Health, dental, vision, and life insurance
Paid time off (PTO)
Flexible schedule
Employee assistance program
Why Join RHM Real Estate Group?
Work with a supportive and driven team
Opportunities for growth and development within the company
Make a meaningful impact on clients during some of the most important decisions of their lives
Competitive compensation and potential performance-based bonuses
If you are passionate about accuracy, organization, and supporting a team committed to excellence, we encourage you to apply for this exciting opportunity at RHM Real Estate Group.
