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Business Analysis

Remote Business Analysis Jobs

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Popular skills: JavaScript, Java, Python, AWS
15 jobs
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Full Time Remote
United States
$80k - $100k per year 1 day ago
SemanticBits is a leading company specializing in the design and development of digital health services and the work we do is just as unique as the culture we’ve created. We deliver using Agile practices to help the government solve their most technically challenging problems. The systems we develop are used to improve the quality of healthcare delivered to millions of people and revolutionize the healthcare industry on a nationwide scale. SemanticBits is a remote-first employer and has been named a Top Workplace in 2021. As a government contractor, SemanticBits requires that candidates must be able to obtain a Public Trust clearance and show proof of COVID-19 vaccination or obtain a religious or medical exemption. Candidates must be living and working in the United States. SemanticBits is looking for a talented Business Analyst with experience analyzing users’ needs and working as part of a product delivery team ensuring that the product and associated business processes meet those needs. You will be part of a dynamic team using modern, Cloud-native technologies to deliver a Business Intelligence (BI) and Data Warehouse (DW) solution to healthcare analysts. This position is targeted to senior professionals, preferably with experience delivering BI and DW solutions. Responsibilities: Conduct user research, draft user stories and meet with users to validate and enhance them Breakdown the roadmap into epics and group user stories under them Work with the Scrum Master, customers and developers to write user stories that are independent, negotiable, valuable, estimable, small and testable Responsible for ensuring user stories include validation criteria that reasonably covers all areas necessary for complete testing of the new functionality Act as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story Provide additional support and guidance to clients during the implementation phase to include the development of training resources Participate as a member of the product delivery team Validate that product deliveries meet customer requirements and drive product demos Represent the customer and users during backlog grooming sessions and internal demosImprove and expand knowledge and skillsets with regard to current trends and changes in the software development industry and be up to date with the latest design trends Proactively contribute to the quality of the product by seeking and proposing new or alternative approaches to address the requirements participate in Sprint Planning, Sprint Reviews, Scrum Meetings and other agile activities Act as the primary point of contact for product support issues Triage and direct support requestsCoordinate external communication of downtime or data quality issues Coordinate Education and Outreach (E&O) and Data Governance activities Contribute to product documentation Qualifications: Experience as a Business Analyst on an agile software development team or BA degree Expertise with JIRA, Confluence, and the rest of the Atlassian suite Experience in Human-Centered Design approach for developing digital services Excellent communication and mentoring skills Candidate must reside in the United States Bachelor's degree in technological or related field and a minimum of 5 years of relevant experience or a Master’s degree with a minimum of 3 years experience Flexible and willing to accept a change in priorities as necessary Preferred Qualifications: Experience with Business Intelligence, Data Warehousing, and Data Governance projects/solutions Experience working in the healthcare industry Federal Government contracting work experience Prior experience working remotely full-time Benefits: Competitive salary Stipend for work station set up Four weeks of PTO Eleven paid holidays One floating holiday Comprehensive health benefits (medical with HSA option, dental, and vision) Employer HSA contribution 401k retirement plan with matching benefit 100% paid short-term and long-term disability 100% paid life insurance Flexible Spending Accounts (FSA) Three weeks parental leave Casual working environment Flexible working hours SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 703-787-9656 x 257 for assistance.
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Full Time Partially Remote
Southampton, United Kingdom
20 days ago
The selected candidate will be working in a Hybrid Agile development environment, on innovative technical systems including embedded devices and cloud environments. You will liaise with customers, software & hardware development teams and system test teams in order to construct requirements and refine user stories for development.
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Full Time Remote
Philippines
29 days ago
The Client Success Manager assumes the role of a business analyst and a project manager, which involves designing features/modules and implementing Edusuite to partner schools both in K12 and Higher Education. ​Project Management and Implementation - Work with business stakeholders to understand project objectives and requirements. - Manage the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration and data entry - Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc. - Manages communication and deployment for projects from start to end. - Develop and maintain standard project management deliverables such as project plan, product backlog, issues and action items log, meeting minutes etc. Business Analysis and Customer Support - Support the software development team in defining and testing features. - Manage after-sales customer support after deployment - Develop and deliver world-class support experience
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Freelance Remote
Anywhere
2 months ago
We are looking for a Manager of Workforce Management. A critical role responsible for managing all facets of contact center operations such as forecasting, scheduling, monitoring call volumes and other operational activities while adjusting resources to meet business objectives. This manager will provide daily guidance to teams that will analyze call volume history by tracking and trending Phone Channel metrics, Email, Social Media and back-end support to ensure proper planning, accurate requirements and workload identification. This manager will develop capacity/staffing plans and reports that provide management with the understanding needed to make operational decisions to ensure overall success in a multi-site/channel contact center environment. This requires having experience with working with suppliers in Business Process Outsourcer (BPO). In addition, this position will be expected to engage in overall Member Services strategy and define how to provide the best member/employee/user experience while continuing to drive maximum efficiency. Key Responsibilities / Performance Requirements: Responsible for the overall management of RPM (WFM) team to include hiring, training, scheduling, setting of goals, prioritization of work, performance reviews, etc. Provide team coaching and development by accurately accessing strengths and opportunities, giving timely and actionable feedback, as well as motivate direct reports to optimize performance Ensure that the scheduling function is providing optimal forecasting, scheduling and identifying new methods, strategies and opportunities Ensure that the real-time management team is providing the appropriate real-time oversight and takes appropriate action to meet service level goals and maximize efficiency Oversee reporting­­—internal and external reporting and analytics for Member Services Ensure the accurate compilation and distribution of information and reports to identified stakeholders in a contextual and actionable format Provide analytics on trends and use data to identify drivers while continuing to evolve Member Services reporting structure such as Tableau integration Serve as a subject-matter expert and RPM liaison for specific programs and coordinate with operations teams to ensure consistent business / operational goals Develop and maintain short and long-term forecast/capacity plans and ensure sufficient staff is available during peak periods Analyze historical contact trends by source, handle time, and root cause to identify operational opportunities and pro-actively communicate this information to leadership while implementing appropriate action plans Review and analyze the monthly, quarterly and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required Perform other related duties and assignments as required and as assigned by Senior Manager, Support Services. Required/Preferred Skills: BA/BS degree required, preferred economics, statistics, business or equivalent education- MBA a plus 3-5+ years of experience performing RPM functions (capacity planning, forecasting, scheduling, real-time management) in a multi-site contact center environment preferred 3+ years of experience managing an RPM team providing forecasting, scheduling and real-time management in a multi-site contact center environment Strong experience with Workforce Management software (WFM, IEX, Verint, etc.) that includes forecasting, scheduling, real-time adherence functionality Experience with Avaya CMS, CRM applications or comparable systems strongly preferred Process Management Proven experience in process improvement, change management and overall operational excellence (LEAN or Six Sigma certification preferred) Must be able to multitask, be detail oriented and possess strong project management/ organizational skills Presentation/Communication Skills Excellent interpersonal and written communication skills Build Effective Teams Ability to provide leadership, direction, motivation, development opportunities, and build high performing teams Technical Skills/Learning Strong quantitative and analytical skills Must be proficient with Excel, have the ability to organize/analyze, import/export data in a structured manner (db administration, pivot tables, SQL queries, etc.) Strong working knowledge of Windows-based programs (Word, PowerPoint, Access, etc.) Experience with Tableau or other cube-based analytics platform is preferred
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Full Time Remote
Anywhere
29 days ago
We are looking for Regional Account Managers to create long-term, trusting relationships with our customers. The Account Manager will oversee a portfolio of assigned customers, maximize lead conversion and revenue generation opportunities, and actively seek new business development opportunities in Latin America. A successful Account Manager should collaborate with the team to achieve quotas while keeping our customers satisfied and engaged with our products and services in the long-run. The ideal candidate will have a proven track record in meeting goals, managing customer pipeline, strong negotiation skills, work with minimal supervision; be efficient and proactive in completing tasks; be flexible and demonstrate closing deals skills. The role demands a leader with a sharp mind and the ability to coach, advise, motivate customers and their team to deliver highly successful accounts. Main Responsibilities: Key Account Management Create strategic customer relationship to maximize revenue potential from each key account Upsell and identify different potential solutions by understanding customer needs Train and manage key customer personnel to increase productivity and efficiency Delight customers with professionalism, relationship, and results. Revenue Management Understand customer conversion rate and create solutions to exceed quarterly goals Own and manage customer account performance to meet and exceed monthly and quarterly revenue projections Identify emerging markets and market shifts while being fully aware of new products and competition status Pipeline Management Manage large number of inquiries through effective lead management funnel for key accounts Understand the pipeline management process and guide the customer to create an effective pipeline which will deliver strong results Customer Service Maintain high standards of customer service and create customer focused processes Customer Account Manager Qualifications/Skills: Strong communication skills Creating and implementing a customer success plan Strong negotiation skills Meeting revenue performance goals by monitoring progress Analyzing customer data Presentation skills Management and leadership skills Mentoring and coaching customer teams Education and Experience Requirements: Bachelor’s degree Two to three years of experience as sales manager Three to five years of customer management experience Proven track record of positive customer performance Proficient in CRM systems, MS Office applications Professional level experience in a virtual environment; Online customer management experience / remote job experience is key Fluent in English and Spanish, both speaking and writing. Compensation base plus incentive based on performance. If interested, please send us your CV. We will be in touch with the best candidates to schedule interviews.
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Full Time Remote
Anywhere
$2k - $2.3k per month 2 months ago
We are looking for Business Analyst Responsibilities: • Consulting on MS Dynamics 365 and other related business applications • Performing functional requirement analysis and testing • Communication with customers and preparation and conduction of demo sessions • Writing functional documentation: requirements, solution design, fit-gap analysis, etc. • Actively participate in requirements, design and estimation discussions • Cooperate with software development and business teams throughout full life cycle development to drive usability and efficiencies • Verify system usability through comprehensive interface, workflow, and use-case test execution
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Freelance Remote
Anywhere
2 months ago
JOB DESCRIPTION Technical document translation Chinese-English communication translation and assistance, understanding of business. Assisting foreign technical personnel in online problem handling REQUIREMENT Bachelor degree or above. Under 35 years old. Science and engineering background, computer-related major is preferred, programming experience is preferred. Fluent in Chinese and English Female only BENEFITS 1. 13th Month pay 2. 4 meals/day *includes free drinks, fruits and snacks 3. Birthday Gift 4. Team Building Fund 5. Attendance Bonus 6. Performance Bonus 7.HMO / Medical Insurance Benefits 8. Annual Leave 9. Accommodation: 4 pax/room, the employees requires live in company dormitory who can’t go back home during the epidemic, after then can go back home according to your own decision. Free dormitories are only applicable for the following position/department after pandemic: 10. Shuttle Service INTERVIEW PROCESS 2-3 rounds NOTICE FOR REFERRER - Only candidates in the Philippines at the moment - Must accept to stay in company condo until covid is controlled - Company name: Times Group - Address: One E-Com Center, Pasay City
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Full Time Remote
Nigeria
2 months ago
JOB DESCRIPTION We are looking for a Chief Technology Officer (CTO) to provide sound technical leadership in all aspects of our business. You will communicate with employees, stakeholders and customers to ensure our company’s technologies are used appropriately. Strategic thinking and strong business acumen are essential in this role. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts. If you are also an excellent communicator and public speaker, we’d like to meet you. Developing the company’s strategy for using technological resources. Ensuring technologies are used efficiently, profitably and securely. Evaluating and implementing new systems and infrastructure. KEY RESPONSIBILITY ✓Develop technical aspects of the company’s ✓strategy to ensure alignment with its business goals ✓Discover and implement new technologies that yield competitive advantage ✓Help departments use technology profitably Supervise system infrastructure to ensure functionality and efficiency ✓Build quality assurance and data protection processes ✓Monitor KPIs and IT budgets to assess technological performance ✓Use stakeholders’ feedback to inform necessary improvements and adjustments to technology ✓Communicate technology strategy to partners and investors. REQUIREMENTS ✓Proven experience as a CTO or similar leadership role ✓Knowledge of technological trends to build strategy ✓Understanding of budgets and business-planning ✓Ability to conduct technological analyses and research ✓3-6 years managerial working experience in the tech and fashion industry. ✓Excellent communication skills ✓Leadership and organizational abilities Strategic thinking ✓Problem-solving aptitude ✓BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus.
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Full Time Remote
Latin America
$51k per month 2 months ago
Our client is one of the must important and biggest in Spain. This position has the opportunity to be relocated in Spain in medium term. - Lead analysis activities providing supervision and mentoring for other analysts. - Plan requirements elicitation. - Manage and produce clear and qualified requirements from unstructured information. - Clarify and prioritise business needs. - Build up the requirements package. - Organise, prioritise, specify and model the requirements. - Validate requirements with stakeholders. - Lead the definition and improvement of standards and best practices; promote requirements reuse. - Develop business test scenarios. - Support other teams (e.g. development, quality assurance and control). - Conduct User Acceptance Tests (UATs). - Manage requirements review and approval cycle. - Provide training to support roll-out (if required). - Take the lead in defining, maintaining and improving the analysis activities methodology. - Maintain up-to-date system documentation. - Communicate impact of changes to stakeholders.
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Freelance Remote
Anywhere
2 months ago
JOB DESCRIPTION Technical document translation Chinese-English communication translation and assistance, understanding of business. Assisting foreign technical personnel in online problem handling REQUIRMENT Bachelor degree or above. Under 35 years old. Science and engineering background, computer-related major is preferred, programming experience is preferred. Fluent in Chinese and English Female only BENEFITS 1. 13th Month pay 2. 4 meals/day *includes free drinks, fruits and snacks 3. Birthday Gift 4. Team Building Fund 5. Attendance Bonus 6. Performance Bonus 7.HMO / Medical Insurance Benefits 8. Annual Leave 9. Accommodation: 4 pax/room, the employees requires live in company dormitory who can’t go back home during the epidemic, after then can go back home according to your own decision. Free dormitories are only applicable for the following position/department after pandemic: 10. Shuttle Service INTERVIEW PROCESS 2- 3 rounds NOTICE FOR REFERRER - Only candidates in the Philippines at the moment - Must accept to stay in company condo until covid is controlled - Company name: Times Group - Address: One E-Com Center, Pasay City
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Full Time Remote
Anywhere
$2k - $2.3k per month 4 months ago
We are looking for Business Analysis Technologies Stack: Scala, Akka HTTP, Akka streams, Apache Flink, Apache Storm, Kafka, MongoDB, ElasticSearch, Scalaz, Cats, Shapeless, Docker, Spec2, SBT Mandatory Skills: Good theoretical and practical knowledge of BA tools (functional/non-functional requirements, use cases, user stories, UML) At least 2 years of experience in a BA/SA role Understanding and/or practical experience: JSON/XML; HTTP/REST
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Full Time Remote
Anywhere
4 months ago
We required a Person how can get IT Services Clients from Global. Experience: 4+ Years Mail: contact@hixeltechs.com
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Full Time Remote
Anywhere
4 months ago
We invite a proactive Business Analyst to join our team of professionals and work on development of a business platform for capital market professionals. Qualifications and experience: • 3+ years’ experience as a BA/Product Manager • Experience with creating product/feature roadmap • Excellent analytical and communication skills • Ability to classify and arrange data in the most convenient way • Ability to explain complex concepts in simple words • Solid theoretical and practical knowledge of BA methodology and tools (Story Map, Jira, Confluence) • Experience with bug tracking, collaboration and modeling tools • Upper-Intermediate English skills (both written and spoken)
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Full Time Remote
Anywhere
6 months ago
We are looking for a Senior Business Analyst to be part of teams delivering fintech (financial technology) solutions to financial institutions, including consumer lending, SME (small and medium-sized enterprises) lending, insurance businesses across the world. The Business Analyst will work closely with: • Management, operations, marketing, finance, accounting, software development etc. teams and representatives on the customer site; • Customer fintech solution development teams on Stardust side; • Stardust software products management and development teams; And will be the primary source of requirements and supplementary information needed to deliver high quality fintech solutions to the customers.
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Freelance Remote
United States
6 months ago
Position Title: Pega Lead Business Analyst Duration: Permanent Location: New York City / Remote Job Description: • Implements demand management analysis and planning activities. Provides advice to help stakeholders adopt and adhere to the agreed demand management approach. • Performs what if analyses and scenario planning develops insights and proposals to improve business value. Manages the process of integrating demand management with complementary strategic, operational and change management processes. Reviews new business proposals provides advice on demand issues and routes requests to the right place. • Works with business representatives to agree and implement shortterm and mediumterm modifications to demand. Maintains a register of business requests, including the status of each request, reporting as required. • Contributes to selection of the requirements approach for projects, selecting appropriately from predictive (plandriven) approaches or adaptive (iterative/agile) approaches. • Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements. • Reviews requirements for errors and omissions. Establishes the requirements baselines, obtains formal agreement to requirements, and ensures traceability to source. • Investigates, manages, and applies authorized requests for changes to baselined requirements, in line with change management policy. Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and nonautomated components of new or changed processes. • Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. • Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests. Contributes to selection of the business