Remote Customer Service Jobs

We are currently looking for experienced, motivated and well-spoken Sales Representatives to expand our sales team. The candidate will be responsible to attract medical centers to join our marketplace solutions. The successful candidate should develop new leads, communicate with doctors/healthcare centers, understand their needs and ensure a smooth sales funnel management. Responsibilities: Develop a sales pipeline by researching and identifying medical centers that are in our target markets. Able to research potential customers via digital platforms such as Facebook, LinkedIn to build a sales pipeline. Sell annual subscriptions of marketing services, digital service products, and consulting engagements to medical centers. Generate revenues by securing paid agreements. Communicate with customers, make calls to potential customers, and follow up on leads. Understand customers' needs and identify sales opportunities. Create and maintain a database of current and potential customers. Explain and demonstrate features of products and services. Stay informed about competing products and services. Upsell products and services. Closing sales and achieving sales targets. Meet monthly sales revenue targets. Use the latest communication technologies such as Skype, Online chat, WhatsApp, Emails etc. Required Skills: A minimum of 4-5 years of professional and related field experience. Strong analytical, problem-solving, organizational and sales skills Candidates should also be able to prioritize work with little supervision. Basic technical support knowledge and computer skills background, use spreadsheet, word processing, presentation, and email software applications Effective listener and understanding customer expectations Ability to work remotely, reaching international customer base Conduct business ethically. Works well under pressure and does not waiver in working as a team. Internet-savvy to research customer details Availability to work a flexible schedule Fluent in English and Spanish, both speaking and writing. Strong closing skills. Compensation base plus incentive based on performance. If interested, please send us your CV to email: assistant.va1@placidway.com. We will be in touch with the best candidates to schedule interviews.

**WANTED:** Highly Motivated Self-DrivenCommunity Manager To Help Our Customers Be Heard & Deliver Our Marketing Messages This is a full-time remote position! **Your role** Interacting with our community via social media forums to deliver our teachings to our customers by answering posts and comments, announce updates, and listen to our members for possible future developments. We are looking for someone with experience in the field that will keep our community engaged and exciting. You will communicate with customers primarily on Facebook; however, some email and direct messaging will be involved as well. If you’re searching for a job that allows you the flexibility to work from wherever you’d like and still be a key part of a movement, this could be a perfect match for you. We’re helping small businesses, agencies, and entrepreneurs to get back on their feet, grow faster, and raise the standard of quality for their customers like we do for our own. **Your Responsibilities Will Include:** Manage our forums on social media. Develop social media strategies and presentations to clients. Evaluate metrics, monitor, track, and report on feedback and online reviews. Provide engaging text, image, and video content for our social media forums and professional accounts. Build relationships with customers. Setting and implementing social media and communication campaigns to align with marketing strategies. Provide support to customers on various communication channels. Analyze issues and address solutions including the many departments of our company. Build community and boost brand awareness. Engage with our online community and respond to comments and requests. Devise and implement community communication initiatives. Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency. You’ll be provided with everything you’ll need for success, including: Proven and tested scripts, processes, and training to support all your work and tasks. Helpful and ongoing feedback, with direct contact not only to the support manager but other company managers and directors as well. A valuable opportunity to learn, grow, and become even more successful customer success professional, with a company founded on the values of continual learning and growth. The opportunity to have fun every day with a team of passionate, hard-working people just like you!! **Preferred Skills And Experience** Social Media knowledge. Experience with content creation and Social Media management. Ability to critically analyze and optimize results on each platform. Basic knowledge of Ads on various platforms. Creativity, autonomy, and proactivity. Proven work experience as a community manager. Experience planning and leading community initiatives. Ability to identify and track relevant community metrics. Ability to interpret website traffic and online customer engagement metrics. Excellent verbal communication skills. Excellent writing skills. Excellent interpersonal and presentation skills. Knowledge of online marketing. Attention to detail, critical-thinker, and problem-solver. A degree in communication, English, journalism, marketing or related field is preferred. Proficiency with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential. Two years of experience managing virtual communities and forums, or customer support. Knowledge of marketing trends and techniques. Superb time management skills. If this role sounds like the ideal opportunity for you right now APPLY NOW using this link: **https://ampifire.applytojob.com/apply/z3lAwmV24R/SelfDriven-Community-Manager?source=RemoteHub **About us** We're a rapidly growing tech start-up and every person on Our Team matters. We provide flexible working hours and location independence to ensure a healthy work/life balance so we can all continue to work and grow together. With over 30+ people across 10+ different countries working with us now, you'll get to interact with a whole host of characters from all walks of life, with many shared values. AmpiFire grew from a need to “Level The Playing Field” against bigger businesses that bully smaller competitors, even when ‘the little guy’ serves their customers and communities better! So we Empower The Underdog by getting them greater exposure and attention online – allowing them to spread their message in a way that really has an impact and lets them grow. That is Our Mission – and that will be the noble cause you become part of (and get rewarded for) when you join us. Job Types: Full-time, Contract

As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are looking for a Customer Returns Specialist to join our Repairs team in our Morrisville, NC offices. The Customer Returns Specialist will help play a key role in maintaining the utmost in customer satisfaction in customer service returns and tracking all orders and status reports. Customer satisfaction is to be maintained through ownership and working with team-members and other departments, as needed, to reach resolution on all customer requests as well as proactively keeping customers informed. Primary responsibilities: - Process customer returns promptly according to established department policies and procedures. - Respond promptly to all customer requests for information, general inquiries, or follow-up. - Provide proactive reports, data, follow-up, etc., to keep customers, both internal and external, informed as to the status of their returns utilizing inputs from all internal and external sources. - Review open returns daily for completed returns – generate quotes to customers for POs when applicable. - Instruct shipping to ship completed returns to customer promptly – Notify Customer. - Responsible for data entry using Microsoft Dynamics AX. - Run weekly RMA status meeting with department. - Develop a general understanding of all relevant Clever Devices products. - Contributes to the development and maintenance of standards, policies, and procedures regarding customer returns. - Regularly provides feedback on the soundness and effectiveness of the Customer Returns - Department’s policies and procedures. - Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the Customer Returns area. - Provides back-up support to other group members in the performance of job duties as required. - Professionally handle incoming requests from external and internal customers and ensure that issues are resolved both promptly and thoroughly. - Thoroughly and efficiently gather customer information and educate the customer where applicable. - Maintain a balance between company policy and customer benefit in decision making. - Handles issues in the best interest of both customer and company. - Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. Skills required: - 5+ years experience in B2B customer service, preferably in a technical organization required. - Must be detail-oriented. - Must posses the ability to communicate directly with external customers, as well as across all levels of Clever Devices. - Negotiation and influencing skills are required. - Superior troubleshooting skills with ability to organize & prioritize numerous complex tasks - Intermediate to advanced PC skills, specifically with Excel, as well as ability to use ERP programs such as Microsoft Dynamics AX/D365. - Highly developed sense of integrity and commitment to customer satisfaction. - Demonstrate passion for excellence with respect to treating and caring for customers. - Must have the ability to maintain a pleasant, patient, and friendly attitude when dealing with high priorities and difficult situations. - Must have the confidence and ability to make difficult decisions in short timelines. - Willingness to work a flexible schedule and occasional overtime when needed. - Possess a dedicated work ethic and team player mentality. - Can Perform occasional light lifting, no more than 20 lbs. - College degree preferred.

In starting a career with Ascena Retail Group, Inc. you will be a part of a revolution in Fashion and you will also be a part of a company that sets you up to succeed in your career. Welcome to Ascena Retail Group, Inc. careers desk. Your resume would be reviewed by our talent acquisition team, At Ascena Retail Group, Inc. we provide end-to-end solutions and services in data warehousing, big data and analytics, and marketing applications that enable you to become a data-driven business… one that’s positioned to increase revenue, improve efficiency, and create the most compelling experience for our customers. The job was made available due to the upgrading of our huge online customer database, our aim is to target employees who will work from home or anywhere of their choice at any time that does suit them as this is strictly a remote job. We are looking for a qualified Payroll Clerk to assist in all activities regarding the management of employee compensation in the company. You will undertake a variety of tasks such as entering payroll information, calculating wages, and making payments. An excellent payroll clerk has a great understanding of the concept of confidentiality. You will be experienced in entering data with attention to detail and will have good math skills to make the necessary calculations. The ideal candidate will be a thorough professional with good communication abilities. The goal is to carry out all payroll procedures with speed and accuracy. Your secondary duties would be to report to your Supervisor who would be attached to you online. He /She would assign logs of duty to you daily. You would be required to work according to instructions, using the Microsoft Office tools and the Accounting software. Now the function of the Accounting software is to arrange, formalize, manage and send the data you have processed to your supervisor via E-mail. As for your duties, Your supervisor/ hiring manager will assist you with any difficulties by email. You can as well work overtime, and you are 100% assured of getting paid for it. Work hours are flexible, and you will be paid $35/hr during training and $40/hr when the training program has ended

We are looking for Account Managers to create long-term, trusting relationships with our customers. The Account Manager will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. A successful Account Manager should collaborate with the team to achieve quotas while keeping our customers satisfied and engaged with our products and services in the long-run. The ideal candidate will have a proven track record in meeting goals, managing customer pipeline, strong negotiation skills, work with minimal supervision; be efficient and proactive in completing tasks; be flexible and demonstrate closing deals skills. The role demands a leader with a sharp mind and the ability to coach, advise, motivate customers and their team to deliver highly successful accounts. Main Responsibilities: Key Account Management Create strategic customer relationship to maximize revenue potential from each key account Upsell and identify different potential solutions by understanding customer needs Train and manage key customer personnel to increase productivity and efficiency Delight customers with professionalism, relationship, and results. Revenue Management Understand customer conversion rate and create solutions to exceed quarterly goals Own and manage customer account performance to meet and exceed monthly and quarterly revenue projections Identify emerging markets and market shifts while being fully aware of new products and competition status Pipeline Management Manage large number of inquiries through effective lead management funnel for key accounts Understand the pipeline management process and guide the customer to create an effective pipeline which will deliver strong results Customer Service Maintain high standards of customer service and create customer focused processes Customer Account Manager Qualifications/Skills: Strong communication skills Creating and implementing a customer success plan Strong negotiation skills Meeting revenue performance goals by monitoring progress Analyzing customer data Presentation skills Management and leadership skills Mentoring and coaching customer teams Education and Experience Requirements: Bachelor’s degree Two to three years of experience as sales manager Three to five years of customer management experience Proven track record of positive customer performance Proficient in CRM systems, MS Office applications Professional level experience in a virtual environment; Online customer management experience / remote job experience is key Fluent in English, both speaking and writing. Other languages like Spanish. is considered a plus Compensation base plus incentive based on performance. If interested, please send us your CV to email: assistant.va1@placidway.com. We will be in touch with the best candidates to schedule interviews. Please fillout brief assessment: https://forms.gle/ajirqVJGZFu418wM7

We are currently looking for smart and energetic candidates to join as Virtual Assistant for our Customer Care/Operations Team serving the Americas time zone. Responsibilities: Review and answer chats Review and answer voicemails and phone calls Review and answer company WhatsApp messages Process new customer requests Email Management Customer Content Posting Email campaigns to customers Use the latest communication technologies such as Skype, Online chat, WhatsApp, Emails etc. Communicate clearly and professionally both verbal and written Represent the company and its products in an ethical and professional manner Required Skills: Timing - 9AM - 6PM MT Proficient in oral and written English and communication Ability to analyze information professionally Analytical skills Basic technical support knowledge and computer skills background, use spreadsheet, word processing, presentation, and email software applications Effective listener and understanding customer expectations Ability to work remotely, reaching international customer base If interested, please send us your CV to email: assistant.va1@placidway.com We will be in touch with the best candidates to schedule interviews

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels. Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more. You'll also do other tasks like translation and product testing. This is a permanent remote, so you can work from anywhere! This project requires: -Great Chinese and English communication skills, both written and oral -Customer support experience in a fast-paced environment -Knowledge of Domains, SEO, and Analytics is a plus! -Must be able to work remotely and full-time (at least 40 hours per week) -Can work during holidays and the weekends -Laptop/computer and a stable internet connection

Do you want to further your career by working in sales and marketing with one of the world’s biggest social media companies?    The Company Our partner is a global services provider that specializes in customer engagement and improving business performance. They are looking for a motivated Sales and Marketing Support Agent to join their team in Berlin and work with a leading social media platform.     The Role Use your expert knowledge in social media marketing to successfully implement online advertising campaigns (B2B) Turn the customer’s briefs into successful campaigns Detect trends and undesirable developments at an early stage and apply your ideas Increase customer satisfaction and loyalty with your excellent communication and support skills   The Requirements A strong sales-orientated attitude with entrepreneurial thinking Ability to empathize with the customer Experience in sales and/or marketing with a proven record of accomplishment is a big plus Social media advert product knowledge or at least an affinity for digital advertising Excellent German skills, both in verbal and written form Fluent in English (at least B2 level) Resilience and professionalism, even in difficult situations Must already be living in Germany with a valid work visa Hired candidates will be requested to move to Berlin after three months of working from home within Germany.    The Benefits Competitive salary €2500 gross fixed salary plus up to €625 in performance-based bonuses once you are based in Berlin In the first three months, you can work from home, anywhere in Germany. Afterward, our partner requires all employees to relocate to Berlin. Depending on the COVID-19 situation, it might take longer than three months. Fantastic relocation package when moving to Berlin Three weeks of paid online training and further coaching  You will receive a laptop and a headset  Exclusive employee discounts €40 cash card, company pension scheme, an employee referral program, and much more once you are based in Berlin!   Why move to Berlin? Berlin is a city with great contrasts between historical monuments, modern architecture, and street art - giving it a unique atmosphere. The capital is also known for its great variety of sights and attractions, its flourishing music and art scene, and a relaxed yet fast-paced way of life. Freedom thrives in Berlin, and together with the many possibilities to easily explore the city's culture, everybody will feel right at home!    Interested? Send your CV to karina@multilingualjobsworldwide.com

If you are a tech savvy, creative, outgoing professional, and you're willing to roll up your sleeves to get things done in a fast-paced, rapidly changing environment, we may have the perfect job for you!  Our business partner powers the world's largest cloud platform to register internet domains and provides web hosting solutions for 18 million customers worldwide. Our objective is to build a “best in the class” customer service & sales team to assist business owners through-out Europe.   The Role As an Inbound Sales Representative, your previous knowledge combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients.  Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services. Reach assigned sales target. Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience. Provide strategic recommendations to customers in order to achieve their business' goals, including the upselling of additional products and platform features. Master knowledge on one or several core products. Coach colleagues on areas of expertise and take escalation calls from those subjects. Requirements Minimum 6 months of customer care or sales experience with a proven record of achieving sales goals in a structured environment. Native level of German and a high level of English Target and Sales -Oriented, used to KPIs Tech Savvy Benefits Relocation Package that includes: Flight ticket Taxi to and from the airport Accommodation Private Health Insurance Long Term Contract with 6 weeks of initial training A permanent presence of coaching figures & leaders who will facilitate your personal and professional development Excellent & Modern work environment, social arrangements and personal development Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated tea How to apply? Interested? Send your English CV to karina@multilingualjobsworldwide.com   About Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.

*** APPLICANTS WELCOME ACROSS THE CONTINENTAL UNITED STATES; THIS IS A REMOTE POSITION *** TO APPLY: https://www.fountain.com/tawkify/apply/remote-matchmaker What’s In it For You An unparalleled opportunity to create a positive impact Flexibility and freedom of a remote work environment Learn on the job in one of Silicon Valley’s fastest-growing companies Uncapped earning potential Responsibilities Client Experience: Provide superior service in a personalized manner Match Scouting: Recruit quality matches on/offline for Tawkify clients Compatibility: Thoughtfully select and video screen potential matches Date Planning: Plan personalized first dates (virtual and in-person) Coaching: Deliver feedback, insights, and expert guidance Teamwork: Work alongside Matchmakers and Tawkify HQ Job Qualifications Minimum Qualifications 3+ years of proven success in a client-facing role 1+ years of proven ability to adapt to new technologies with ease Professional environment for remote work Preferred Qualifications Degree in Brain/Cognitive Sciences or Human/Social Sciences 1+ years of experience as a professional matchmaker or date coach 1+ years of experience with cloud-based technologies Professional training in Emotional Intelligence (EQ) Tawkify is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Tawkify does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, or sexual orientation.

As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are looking for a Customer Returns Specialist to join our Repairs team in our Morrisville, NC offices. The Customer Returns Specialist will help play a key role in maintaining the utmost in customer satisfaction in customer service returns and tracking all orders and status reports. Customer satisfaction is to be maintained through ownership and working with team-members and other departments, as needed, to reach resolution on all customer requests as well as proactively keeping customers informed. Primary responsibilities: - Process customer returns promptly according to established department policies and procedures. - Respond promptly to all customer requests for information, general inquiries, or follow-up. - Provide proactive reports, data, follow-up, etc., to keep customers, both internal and external, informed as to the status of their returns utilizing inputs from all internal and external sources. - Review open returns daily for completed returns – generate quotes to customers for POs when applicable. - Instruct shipping to ship completed returns to customer promptly – Notify Customer. - Responsible for data entry using Microsoft Dynamics AX. - Run weekly RMA status meeting with department. - Develop a general understanding of all relevant Clever Devices products. - Contributes to the development and maintenance of standards, policies, and procedures regarding customer returns. - Regularly provides feedback on the soundness and effectiveness of the Customer Returns - Department’s policies and procedures. - Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the Customer Returns area. - Provides back-up support to other group members in the performance of job duties as required. - Professionally handle incoming requests from external and internal customers and ensure that issues are resolved both promptly and thoroughly. - Thoroughly and efficiently gather customer information and educate the customer where applicable. - Maintain a balance between company policy and customer benefit in decision making. - Handles issues in the best interest of both customer and company. - Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.   Skills required: - 5+ years experience in B2B customer service, preferably in a technical organization required.  - Must be detail-oriented.  - Must posses the ability to communicate directly with external customers, as well as across all levels of Clever Devices. - Negotiation and influencing skills are required. - Superior troubleshooting skills with ability to organize & prioritize numerous complex tasks - Intermediate to advanced PC skills, specifically with Excel, as well as ability to use ERP programs such as Microsoft Dynamics AX/D365. - Highly developed sense of integrity and commitment to customer satisfaction. - Demonstrate passion for excellence with respect to treating and caring for customers. - Must have the ability to maintain a pleasant, patient, and friendly attitude when dealing with high priorities and difficult situations. - Must have the confidence and ability to make difficult decisions in short timelines.  - Willingness to work a flexible schedule and occasional overtime when needed. - Possess a dedicated work ethic and team player mentality. - Can Perform occasional light lifting, no more than 20 lbs. - College degree preferred.

In starting a career with Ascena Retail Group,Inc. you will be a part of a revolution in Fashion and you will also be a part of a company that sets you up to succeed in your career. Welcome to Ascena Retail Group,Inc. careers desk. Your resume would be reviewed by our talent acquisition team, At Ascena Retail Group,Inc. we provide end-to-end solutions and services in data warehousing, big data and analytics, and marketing applications that enable you to become a data-driven business… one that’s positioned to increase revenue, improve efficiency, and create the most compelling experience for our customers. The job was made available due to the upgrading of our huge online customer database, our aim is to target employees who will work from home or anywhere of their choice at any time that does suit them as this is strictly a remote job. We are looking for a qualified Payroll Clerk to assist in all activities regarding the management of employee compensation in the company. You will undertake a variety of tasks such as entering payroll information, calculating wages and making payments. An excellent payroll clerk has great understanding of the concept of confidentiality. You will be experienced in entering data with attention to detail and will have good maths skills to make the necessary calculations. The ideal candidate will be a thorough professional with good communication abilities. The goal is to carry out all payroll procedures with speed and accuracy. Your secondary duties would be to report to your Supervisor who would be attached to you online. He /She would assign logs of duty to you daily. You would be required to work according to instructions, using the Microsoft Office tools and the Accounting software. Now the function of the Accounting software is to arrange, formalize, manage and send the data you have processed to your supervisor via E-mail. As for your duties, Your supervisor/ hiring manager will assist you with any difficulties by email. You can as well work overtime, and you are 100% assured of getting paid for it. Work hours are flexible, and you will be paid $35/hr during training and $40/hr when the training program has ended.

Our company was founded in 1995 as a Services Company providing Plant Cutting maintenance for areas under HV (high voltage), MV (medium voltage) and LV (low voltage), electrical energy transfer, distribution and transformation power lines for Companies belonging to Gruppo Enel S.p.A. and Gruppo Terna S.p.A. We are looking for a focused Data Entry Clerk to continuously update our company's databases. The Data Entry Clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary . Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. Comprehensive benefits after 1 week - medical, dental, vision, options available Bonus Incentives offered! Savet IT is committed to the health and safety of our applicants and employees. We are offering virtual interviews as needed and when possible. And we're partnering closely with our clients to ensure safety protocols are in place. We are dedicated to addressing any concerns brought to our attention. We look forward to partnering with you on your job search! Top candidates will be focused, diligent, energetic and have good people’s skills.