Remote French Jobs

Title: Trainer - FULLTIME Location: Timisoara, Romania German or French (B1 level) MUST Job Responsibilities: Job Purpose: To understand the processes requirement followed by imparting knowledge and equipping the Workforce with the skill set in order to run the business as per the requirement Responsibilities: • Conducting inductions for New Hire batches. • Responsible for conducting pre-process and process training to new hires and evaluate their performance based on their competencies. • Training new advisors before they go live, for voice and accent, application and product and Business Communications. • Maintain attrition and throughput as per process guidelines • Rostering and tracking planned and unplanned leaves. • Resolving and escalating trainee concerns and issues. • Coach and counsel where-ever needed • Document Training reports and trackers • Conduct Pre & Post assessment to identify any red flags (if any) • Provide feedback to specific areas of opportunity • Provides Training Needs Analysis • Coach associates on DSAT with a clear understanding of process requirement • Conduct regular audits to check training effectiveness • Conduct Recursive Training based on the Training Need Identification/Analysis received from Operations/Quality • Helps in creating training modules/curriculum • Other tasks that may be required/assigned by the supervisor/manager as required by the business • Identifying Red Flags (Poor Performers) and formulating an effective action Plan. • On floor training. Monitoring and auditing the calls. Coaching the advisors on the floor. • Keeping track of their performance.

We are looking to hire a Mathematics Content Specialist. As a freelance mathematics content specialist, you will be an integral member of our French translation team, responsible for translating the content which appears on our digital education platforms. Responsibilities -Take ownership and responsibility for the quality of the mathematics content in French -Review and edit translations ensuring they are consistent with the English originals and appropriate for the intended audience -Support the French translation team, advising on mathematical understanding, choice of notation, and phrasing of translation -Ensure adherence to Nagwa’s in-house style guide and glossaries -Align with our mathematics content developers on technical aspects Qualifications & Work Experience -Master’s degree or higher in mathematics or a closely related subject -Native level of French and strong English Behavioural Competencies -Accuracy and attention to detail -Ability to write clearly for a school audience (K-12) -Strong communication skills -Good organizational skills -Analytical thinking and problem-solving skills -Adaptability and flexibility

Title: Customer Service Advisor / Sr. Customer Service Advisor - FULLTIME Role Location: Timisoara, Romania German or French or Italian (B1 Level MUST) Job Responsibilities: • Act as a single point of contact for live chat and Social Media from users regarding their orders/ queries etc. through delivering excellent customer experience • Delivering fast and efficient service assisting customers with their immediate needs • Resolve problems at first point of contact in a friendly and helpful manner and take personal accountability for the resolution of customer concerns. • Immediately deal with or escalate suspected or recognized customer issues as per defined procedures. • Achieving Key Performance Indicator's (KPI’s) whilst maintaining excellent quality Job Types: Full-time, Permanent

Title: Customer Service Advisor / Sr. Customer Service Advisor - FULLTIME Role Location: Timisoara, Romania German or French (B1 Level MUST) Job Responsibilities: • Act as a single point of contact for live chat and Social Media from users regarding their orders/ queries etc. through delivering excellent customer experience • Delivering fast and efficient service assisting customers with their immediate needs • Resolve problems at first point of contact in a friendly and helpful manner and take personal accountability for the resolution of customer concerns. • Immediately deal with or escalate suspected or recognized customer issues as per defined procedures. • Achieving Key Performance Indicator's (KPI’s) whilst maintaining excellent quality Job Types: Full-time, Permanent

We are looking for a freelance translator who can work in short terms. We need you to translate the text about Marketing and Influencers from English to French. Requirements: - Excellent French with perfect writing, grammar and formatting - Very responsible and is able to keep the term The translation needs to be very exact and as close to the original text as possible.

We are looking for a Content Marketing expert with very good/native French skills. Goal of the project is to launch a platform for the FMCG industry. In case of interest, do not hesitate to contact me.