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Account Support Specialist
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United States
Full Time
$38k - $42k per year 24 days left
Account Support Specialist We are hiring a talented Account Support Specialist to our rapidly-expanding team. If you are a high-energy team player with excellent customer service skills, this is your opportunity to advance your career with an outstanding company. Responsibilities: - Work directly with the local Territory Account Manager to service key accounts - Build and maintain relationships in existing accounts held by the company - Provide excellent customer service to top clients through in-person visits and multiple modes of communication - Help troubleshoot problems with clinical orders, client accounts and other related issues - Respond to customer requests and questions - Provide administrative support to the territory, interfacing with multiple other departments in the company - Support territory expansion and sales performance through pipeline building and prospecting alongside the Territory Account Manager - Travel to customer site upon request Qualifications: - High school diplomas is required, but an Associate or Bachelor's degree is strongly preferred - Excellent communication and interpersonal skills and dedication to customer satisfaction - Proficient in basic computer software systems including MS Office and MS Excel, with a strong attention to detail -Self-motivational, works will with a team but also able to work independently -Excellent time management and organizational skills and the ability to multitask and prioritize Interested applicants send resumes to rosalind.jones@nationallabs.com
Skilled Key Account Manager
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United Kingdom
Full Time
less than 24hrs left
**WANTED: Highly Motivated, Communicative And Skilled Key Account Manager To Help Us & Our Awesome Clients Succeed Even Further** This is a full-time remote position! **Your role** You’re going to be helping our clients and customers to solve issues and questions regarding the powerful tools we supply them. This will bring them more success. If you’re searching for a job that allows you the flexibility to work from wherever you’d like and still be a key part of a movement, this could be a perfect match for you. We’re helping small businesses, agencies and entrepreneurs to get back on their feet grow faster and raise the standard of quality for their customers like we do for our own. **Your Responsibilities Will Include:** Management of open customer support tickets within our Help Desk software. Onboarding new customers and making sure they know the exact plan to achieve their success. Moderation of our private online communities, encouraging quality discussion between our users, and making sure that any issue is correctly taken care of. Being the bridge between our users and our development/product team to make sure that all the issues are addressed. Making sure our customers can find training topics as needed. Training and reinforcing processes and standards for our clients and customers both via email or telephone. Maintaining a routine of meetings and calls with our customers to understand their expectations and make sure they have all the information they need. Helping us provide all the instructions and advice our clients may need, so they can best use our tools and their powerful feature for their own success. Collecting and analyzing satisfaction surveys from our clients, addressing issues and making sure we provide the best service possible to them. Collecting and analyzing reports to create plans on how to improve each client’s results. You’ll be provided with everything you’ll need for success, including: Proven and tested scripts, processes, and training to support all your work and tasks. Helpful and ongoing feedback, with direct contact not only to the support manager but other company managers and directors as well. A valuable opportunity to learn, grow, and become even more successful customer success professional, with a company founded on the values of continual learning and growth. The opportunity to have fun every day with a team of passionate, hard-working people just like you!! **Preferred Skills And Experience** A College graduate Exceptional English and Communication skills - both written and oral Has experience with software and can handle technology very well Has experience in sales, customer support or key accounts management Knows how to guide your clients and how to nurture relationships with them Knows how to identify opportunities and how to deliver it for the customers Understands the big picture and how each process and action might help the company Is coachable and knows how to give and receive feedback Self-motivated and capable of organizing your routine efficiently If this role sounds like the ideal opportunity for you right now - **APPLY NOW **using this link: https://ampifire.applytojob.com/apply/HPUQ4EDspw/Skilled-Key-Account-Manager?source=RemoteHub **About us** We're a rapidly growing tech start-up and every person on Our Team matters. We provide flexible working hours and location independence to ensure a healthy work/life balance so we can all continue to work and grow together. With over 30+ people across 10+ different countries working with us now, you'll get to interact with a whole host of characters from all walks of life, with many shared values. AmpiFire grew from a need to “Level The Playing Field” against bigger businesses that bully smaller competitors, even when ‘the little guy’ serves their customers and communities better! So we Empower The Underdog by getting them greater exposure and attention online – allowing them to spread their message in a way that really has an impact and lets them grow. That is Our Mission – and that will be the noble cause you become part of (and get rewarded for) when you join us. Durata contractului: 24 de luni Job Types: Full-time, Contract, Freelance
Operation Specialist (remote)
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United Kingdom
Full Time
less than 24hrs left
Use Your Broad Skill Set To Take Your Career To The Next Level At This Revolutionary Content Marketing Start-Up “In a wicked world, relying upon experience from a single domain is not only limiting, it can be disastrous.” ― David Epstein, Range: Why Generalists Triumph in a Specialized World It is clear… To succeed in the modern job market, you can't rely on just one area of expertise. You need to be able to integrate knowledge about marketing, sales, online content, operations, customer support, programming, and much more. Very few jobs will give you the opportunity to gain meaningful experience across so many areas at once. But this one will. So this page could literally change the course of your career... but only if you keep reading. First, though, a little bit about us. *** AmpiFire.com helps small businesses compete with large corporations for exposure online. Normally the giants have a huge advantage, but we level the playing field. We do this by publishing content about our clients on some of the biggest sites online. Our platform is the first and only of its kind. And in the last 7 years, we’ve helped tens of thousands of businesses. Now we want you to join us as an Operations Specialist so we can grow even further. But what's in it for you? Why would you want to join us? 7 Reasons To Join AmpiFire As An Operations Specialist 1. Use Your Natural Abilities To Solve A Wide Range Of Interesting Problems Do you thrive when you are required to work on a broad range of tasks? Are you good at many different things? One week you might be asked to analyze the performance of our marketing campaigns. The next, you'll be implementing changes in our customer support department. And the week after that, it'll be some other exciting task. If you're a jack-of-all-trades, Swiss-army-knife type of person, this job is perfect for you. 2. Get Your Foot In The Door To The Start-Up And Marketing Worlds If you are experienced and talented, the only aspect of your career to worry about is which industry you are a part of. If your industry is up-and-coming, you will rise with it. If your industry is getting left behind, unfortunately, so will you… The marketing and start-up worlds are super en vogue right now. And are likely to be for decades to come. Joining us could be the difference in how far you go in your career. 3. Grow Fast AmpiFire is growing fast. There is always more work to be done than people available to do it. So if you show promise, your responsibilities will grow... fast! Being part of a rapidly growing company creates major opportunities for you. Riding this wave of growth will further your career much faster than working for a more mature company. 4. Stability You Can Count On Unlike most startups, you won’t have to worry whether the company will be around next year. We’ve been profitable since day one, have money in the bank, and we’re not relying on the next bank loan or investment round to keep going. Join us, and you will enjoy a unique mix of stability and fast growth. 5. Fun And Supportive Work Environment We're a tight-knit group of people from around the world. Once a year we all go on a trip to meet and bond in person. We’ve hit London, Lisbon, and Malta already. And as soon as the pandemic is over we'll travel to Iceland.You will feel the comradery in your day-to-day work too. Whether it is as simple as a colleague covering for you when you really need it… Or as heartfelt as receiving a birthday gift from a teammate on the other side of the globe. 6. Be In Charge Of How You Work We recognize that smart, hard-working people don’t need to be micromanaged. So we give you freedom around your working style, location and schedule. Besides, our company has been fully remote since long before Covid. We're not scrambling to survive the pandemic. We're thriving in an environment we're used to. 7. Join A Company You Believe In We are a champion of small businesses. They are the heart of our society. Small businesses are more enjoyable to work for, tend to be more ethical, and make up half of the economy. We understand that for our society to succeed, the small business has to succeed as well. Your work at AmpiFire will advance this cause. Here's What We Expect From You You have a meaningful experience in a similar role. You can pick up new skills quickly. You pay close attention to details and are organized, reliable, and communicative A good understanding of the online marketing world will be considered an advantage. We offer between $800 and 1200 USD/month as the starting salary for this job (depending on experience). Apply now by filling out the form on this page: https://ampifire.applytojob.com/apply/tE3RHsQFYo/Operations-Specialist-Remote-Position?source=RemoteHub If you delay submitting your application, someone else will be hired before you.
Data Entry Clerk
User avatar
United States
37 days left
Our company was founded in 1995 as a Services Company providing Plant Cutting maintenance for areas under HV (high voltage), MV (medium voltage) and LV (low voltage), electrical energy transfer, distribution and transformation power lines for Companies belonging to Gruppo Enel S.p.A. and Gruppo Terna S.p.A. We are looking for a focused Data Entry Clerk to continuously update our company's databases. The Data Entry Clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary . Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing. Creating accurate spreadsheets. Entering and updating information into relevant databases. Ensuring data is backed up. Informing relevant parties regarding errors encountered. Storing hard copies of data in an organized manner to optimize retrieval. Handling additional duties from time to time. Comprehensive benefits after 1 week - medical, dental, vision, options available Bonus Incentives offered! Savet IT is committed to the health and safety of our applicants and employees. We are offering virtual interviews as needed and when possible. And we're partnering closely with our clients to ensure safety protocols are in place. We are dedicated to addressing any concerns brought to our attention. We look forward to partnering with you on your job search! Top candidates will be focused, diligent, energetic and have good people’s skills.
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