Remote Technical Support jobs

POSITION OVERVIEW We are looking for an experienced Technical Support Specialist This role is responsible for providing customer service to the existing customers The successful candidate must have high technical skills possess professional work etiquette speak clearly and confidently EXCELLENT English is a MUST TOOLS THAT ARE ON THE PROJECT CRM Outlook GTM Team Viewer RESPONSIBILITIES Get requests from the clients follow up via email phone live chat Troubleshoot routine technical problems

JOB DESCRIPTION Interact with ProSeries business customers midsized tax preparation and accounting firms to provide premium service to these high value customers via phone assisting with tech support tax support and general efiling support questions knowledge of tax concepts a plus Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires related to software installation reinstallation entry and other software support matters Provide

Our company is seeking a Customer Support Agent for Shopify Themes to join our team on a fulltime longterm basis If youre passionate about the world of Shopify possess strong English language skills and have experience in providing highquality technical assistance we invite you to apply for this position Responsibilities Provide technical support to our customers using Shopify Themes Respond to customer inquiries and requests related to theme setup and usage offering clear explanations and

What is your mission Provide support to end users in Hong Kong market on enquiries to HRMS Software via phone call email remote assistance Provide Software technical assistance troubleshoot and resolve issues Perform data migration works Conduct product Software training to end users Resolve customer technical issues in a timely professional manner Involve in adhoc projects preimplementation discussions To succeed in this role we will need you to have Diploma or relevant qualifications

Add me on skype livecidb64e1ae088f1fa55 Position Summary The primary role of a Technical Support Rep to supervise an array of technical projects related to the composition maintenance and support of Far Out Solutions The Technical Support Rep provides the second level of backing to the endusers by handling service requests that have been escalated by lower tiers Support will be catered onsite remotely over the phone or via email They will be required to develop solutions for network desktop and

Base Skill Set Good working knowledge of Active Directory Experience providing technical support in a fast paced and constantly changing environment up to executive management level Excellent customer service and communication skills including providing VIP support Experience supporting large Windowsbased environments to desktop level with emphasis on Win 7 OS office 2010 as well as Win 8 and O365 Advanced knowledge of Microsoft Office suite of applications Support of End User for video

Base Skill Set Good working knowledge of Active Directory Experience providing technical support in a fast paced and constantly changing environment up to executive management level Excellent customer service and communication skills including providing VIP support Experience supporting large Windowsbased environments to desktop level with emphasis on Win 7 OS office 2010 as well as Win 8 and O365 Advanced knowledge of Microsoft Office suite of applications Support of End User for video

We are currently seeking an experienced competent office administrative assistant to perform various administrative and clerical tasks helping to support our offices and ensure success The ideal candidate will be comfortable undertaking a variety of activities in the office including filing answering the phone organizing documents basic bookkeeping and more She will have the ability to work diligently and independently to help maintain efficient office operations Reliability and a strong work

As a L1 Desktop Support Associate DSA at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents problems and requests The Responsibility includes for answering IT requests via phone email live chat or instant message and explaining solutions in technical and nontechnical terms What We Expect BachelorMasters degree in computer science information technology computer programming Good Understanding of Computer Support and

Job description As a L2 Desktop Support Associate DSA at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents problems and requests The Responsibility includes for answering IT requests via phone email live chat or instant message and explaining solutions in technical and nontechnical terms What We Expect BachelorMasters degree in computer science information technology computer programming Minimum experience of 23

Perform data wipe for laptopdesktophard driveprinters and other peripherals User sign off after completion Attend and contact user based on the appointed schedule Send screenshot of sign off upon completion Liaise with admin for any reschedule or appointment not attended Liaise with admin for equipment collection Liaise with manager for any escalation

Desktop Support Field Engineer Roles responsibilities Desktop Technician will provide day to day localremote desktop support receive inbound calls answer questions troubleshoot and document steps performed to resolve challenges with hardware software and application issues in a ticketing system The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre Desktop

Install or upgrade fire alarms in commercial and residential buildings Test and repair alarm systems already in place Perform inspections to ensure alarms are installed according to the code Complete detailed inspection reports documenting any issues Respond to emergency service calls Maintain a clean and safe workspace High school diploma or GED certificate NICET certification preferred requires prior experience or training Knowledge of NFPA standards a plus including 70 and 72 Experience with

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint accelerating B2B digital sales and customer success transformation for the worlds best brands With endtoend capabilities across Strategy Talent Technology were helping clients scale faster work smarter and reliably grow their revenue through datapowered insights and proven methodologies We embrace a highperformance culture that promotes growth success and opportunity for our employees

Location Mallusk Northern Ireland Salary Starting at 55000 About the Company Our client is a wellestablished familyowned B2B distribution business with over 60 years of operational experience The company operates in both Northern Ireland and the Republic of Ireland with three sites and approximately 200 employees As a recognized leader in its sector the company partners with leading global brands The business is committed to fostering a supportive positive and engaging work culture and seeks a

Daily Tasks and Responsibilities Help an average of 6080 customers per day via inbound calls and chats and provide great customer service to each and every one Assist customers with using our website and placing their orders Relay accurate product information or order statuses to customers Work with other departments to troubleshoot order issues Keep an accurate record of all calls chats emails and conversations Keep abreast of all new product information and department procedures Knowledge and

Strikingly is looking for a Bilingual Slovak Chat and Email Support or Slovak Happiness Officer We are Strikingly Strikingly is a modern mobileoptimized website builder thats extremely easy to use Our mission is to give everyone the power to unleash their individuality Your job is to spread happiness and create WOW moments to our customers specifically Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone Deliver WOW moments through exceptional

Information Technology Freelance Engineer Required Role and Responsibilities Essential duties for the position include but are not limited to the following Maintain the desktop laptop hardware and software installation configuration and troubleshoot Resolving slow performance issue less space in c drive BSOD issue etc Operating system window 98 win7 win10 installation troubleshoot MS outlook Office 365 installation configuration troubleshoot Domain configuration user account user group creation

Do you aspire to a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX an awardwinning and fastgrowing BPO company Work with the worlds most loved brands and be with awesome diverse people Be home belong and start your journey to BeMore TOP REASONS TO WORK AT TDCX Covered flight from Vietnam to Malaysia Covered highquality accommodation for the first month in Malaysia Attractive Remuneration Comprehensive Medical Care and Insurance Coverage

Hello Hope you are doing great Please let me know your interest along with your updated resume and details Job Title Service DeskDesktop Support Location Montreal QC Onsite Duration Long Term Contract Role and Responsibilities Address customer requests for installation configuration test maintenance of hardware and software components Respond to customer requests via phone and email in a timely and accurate manner Maintain documentations of customer issues and their resolutions KB Provide

Educated to A Level or equivalent and hold ITIL Foundation level accreditation Ability to demonstrate previous 2nd line analysttechnical experience preferably gained within a Local Authority or large organisation Proficiency in Microsoft Azure SharePoint Group Policy Exchange and Microsoft Office up to 365 A history of exceeding targets and prioritising workload effectively Excellent written and verbal communication Great customer service Ability to demonstrate a high level of troubleshooting

Blue Sky Lithium is now hiring for a selfmotivated energetic individual to fill our Generalist Entry Level Position We are growing international lithium mining and technology research company With locations in USA Europe and South America Due to the massive demand increase of lithium we are growing at a very high rate Blue Sky Lithium offers amazing opportunities to candidates to travel and see the world along with work visa sponsorship INSPIRING YOU FOR WHAT IS NEXT When you join the Blue Sky

Key Responsibilities Manage and develop a support team to provide support to our clients Follow up on and take responsibility for unresolved issues or escalations Set SMART goals based on business targets and objectives and conduct regular check ins Maintain a welldefined and operational working practice with minimal disruption using technology to improve efficiency as appropriate Liaison with the internal functions including sales product management onboarding and other service functions Ensure

Knowledge of Assembly disassembly system Knowledge of Networking Installation of Keyboard Mouse Monitor Lan Cable Knowledge of Assign IP address to system Install Uninstall Software Technical knowledge of desktop networking Required candidate for temporary work