Remote VPN jobs

JOB DESCRIPTION Interact with ProSeries business customers midsized tax preparation and accounting firms to provide premium service to these high value customers via phone assisting with tech support tax support and general efiling support questions knowledge of tax concepts a plus Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires related to software installation reinstallation entry and other software support matters Provide

Desktop Support Field Engineer Roles responsibilities Desktop Technician will provide day to day localremote desktop support receive inbound calls answer questions troubleshoot and document steps performed to resolve challenges with hardware software and application issues in a ticketing system The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre Desktop

Information Technology Freelance Engineer Required Role and Responsibilities Essential duties for the position include but are not limited to the following Maintain the desktop laptop hardware and software installation configuration and troubleshoot Resolving slow performance issue less space in c drive BSOD issue etc Operating system window 98 win7 win10 installation troubleshoot MS outlook Office 365 installation configuration troubleshoot Domain configuration user account user group creation

Under general direction the Tier 1 and Tier 2 IT Support role involves providing technical support for a variety of devices including Windows desktop PCs Apple and Android mobile devices printers and email clients The job will involve troubleshooting basic networking and VPN issues and working within a contact call center framework This will involve receiving and making calls to clients and using time tracking and help desk ticketing systems to track and resolve issues The job will require

Passionate about the latest trends in Tech What if you had a chance to be a part of the worlds leading Hardware Software or SaaS solutions Imagine teammates who speak 40 languages and have the most diverse professional and cultural backgrounds Join our team as a Technical Support Consultant and get the most agile digitalized training and emerge into technical and business knowledge of a product to provide a seamless experience for users all over the globe Excited Lets see what it takes What you