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4 jobs
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Freelance Remote
Anywhere
8 months ago
Designation ● Sales Manager - Corporate Sales (freelance) Product - SAAS Learning Management System Joining : Immediate . Location : Work from Home anywhere in the World Salary : Variable Pay .50% Profit Share . Approximately $100 per sale. Earning Opportunity per month $1500 Job Summary ●Reporting to the Head of Sales , The Sales Manager needs to Deliver Revenue Targets of SAAS LMS in Corporate Houses + Universities and Institutions . This is an Individual Contribution role. Eligibility Criteria ● An Engineer /MCA + MBA post Graduate , a proactive person with 8 to 10 years of B2B Sales experience in selling SAAS Platforms preferably from IT or Education technology industry Responsibilities ● Achieve SAAS Sales targets through Corporate & Institution Sales ● Work with the Sales Head/COO to develop and grow the sales pipeline to consistently meet and deliver revenue targets & sales goals. ● Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence ● Support the overall process of management and corporate decision making to ensure the organization maximizes its short, medium- and long-term profitability. ● Present sales, revenue reports and realistic forecasts to the management team ● Identify Key Accounts and market shifts while being fully aware of new products and competition status ● Implements Acelot’s sales programs by developing field sales action plans. ● Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand ● Objective setting, coaching and performance monitoring of sales Interns ● Complete sales operational requirements by scheduling and assigning employees and following up on work results ● Contributes to team effort by accomplishing related results ● Achieve growth and hit sales targets by successfully managing the sales team Skills Required ● B2B Sales Management ● Detail-oriented. ● Excellent communication skills. ● The ability to work under stress and resolve conflict. ● Sound organizational skills. ● Work in a Startup Environment ● Ability to train and develop interns and create a future sales team .
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Full Time Non-Remote
Morrisville, NC, United States
8 months ago
As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are looking for a Customer Returns Specialist to join our Repairs team in our Morrisville, NC offices. The Customer Returns Specialist will help play a key role in maintaining the utmost in customer satisfaction in customer service returns and tracking all orders and status reports. Customer satisfaction is to be maintained through ownership and working with team-members and other departments, as needed, to reach resolution on all customer requests as well as proactively keeping customers informed. Primary responsibilities: - Process customer returns promptly according to established department policies and procedures. - Respond promptly to all customer requests for information, general inquiries, or follow-up. - Provide proactive reports, data, follow-up, etc., to keep customers, both internal and external, informed as to the status of their returns utilizing inputs from all internal and external sources. - Review open returns daily for completed returns – generate quotes to customers for POs when applicable. - Instruct shipping to ship completed returns to customer promptly – Notify Customer. - Responsible for data entry using Microsoft Dynamics AX. - Run weekly RMA status meeting with department. - Develop a general understanding of all relevant Clever Devices products. - Contributes to the development and maintenance of standards, policies, and procedures regarding customer returns. - Regularly provides feedback on the soundness and effectiveness of the Customer Returns - Department’s policies and procedures. - Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the Customer Returns area. - Provides back-up support to other group members in the performance of job duties as required. - Professionally handle incoming requests from external and internal customers and ensure that issues are resolved both promptly and thoroughly. - Thoroughly and efficiently gather customer information and educate the customer where applicable. - Maintain a balance between company policy and customer benefit in decision making. - Handles issues in the best interest of both customer and company. - Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience. Skills required: - 5+ years experience in B2B customer service, preferably in a technical organization required. - Must be detail-oriented. - Must posses the ability to communicate directly with external customers, as well as across all levels of Clever Devices. - Negotiation and influencing skills are required. - Superior troubleshooting skills with ability to organize & prioritize numerous complex tasks - Intermediate to advanced PC skills, specifically with Excel, as well as ability to use ERP programs such as Microsoft Dynamics AX/D365. - Highly developed sense of integrity and commitment to customer satisfaction. - Demonstrate passion for excellence with respect to treating and caring for customers. - Must have the ability to maintain a pleasant, patient, and friendly attitude when dealing with high priorities and difficult situations. - Must have the confidence and ability to make difficult decisions in short timelines. - Willingness to work a flexible schedule and occasional overtime when needed. - Possess a dedicated work ethic and team player mentality. - Can Perform occasional light lifting, no more than 20 lbs. - College degree preferred.
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Freelance Remote
Anywhere
25 days ago
RESPONSIBILITIES: Call and email potential clients, inform them about our services (including cold calling) Update CRM Set appointments for our sales team Send confirmation emails and make re-confirmation calls - Updates Google Calendars WHAT WE OFFER: *VND182,068.33 per hour worked. *Bonus depending on KPI's (bonus per done appointment) *Working hours depending on your market *Weekends off *Paid training period *Freelance contract (No work no pay) MUST-HAVES: At least 2 years of hands-on call center experience with multiple sales techniques (cold calling, etc) Must be fluent in English, Native language (writing and speaking) Can-do attitude highly organized and evidence of a strong work ethic - going beyond “NO’s” Willing to make up to 50 cold calls a day (real conversations, not scripted calls) – Ability to establish solid relation basis in 20 minutes High personal integrity to overcome rejections and to accept 10% conversion as an extraordinary success Have a computer with a solid internet connection Willing to follow online training sessions Able to self-study to understand our industry better Results-driven mind-set with a proven ability to maintain successful relationships with sales Skilled communicator and a superb listener ADVANTAGEOUS TO HAVE: - Experience with CRM software (e.g. Hubspot) Experience in the aesthetic field
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Freelance Non-Remote
Woodbury, NY, United States
8 months ago
As the leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are looking for a Customer Returns Specialist to join our Repairs team in our Morrisville, NC offices. The Customer Returns Specialist will help play a key role in maintaining the utmost in customer satisfaction in customer service returns and tracking all orders and status reports. Customer satisfaction is to be maintained through ownership and working with team-members and other departments, as needed, to reach resolution on all customer requests as well as proactively keeping customers informed. Primary responsibilities: - Process customer returns promptly according to established department policies and procedures. - Respond promptly to all customer requests for information, general inquiries, or follow-up. - Provide proactive reports, data, follow-up, etc., to keep customers, both internal and external, informed as to the status of their returns utilizing inputs from all internal and external sources. - Review open returns daily for completed returns – generate quotes to customers for POs when applicable. - Instruct shipping to ship completed returns to customer promptly – Notify Customer. - Responsible for data entry using Microsoft Dynamics AX. - Run weekly RMA status meeting with department. - Develop a general understanding of all relevant Clever Devices products. - Contributes to the development and maintenance of standards, policies, and procedures regarding customer returns. - Regularly provides feedback on the soundness and effectiveness of the Customer Returns - Department’s policies and procedures. - Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the Customer Returns area. - Provides back-up support to other group members in the performance of job duties as required. - Professionally handle incoming requests from external and internal customers and ensure that issues are resolved both promptly and thoroughly. - Thoroughly and efficiently gather customer information and educate the customer where applicable. - Maintain a balance between company policy and customer benefit in decision making. - Handles issues in the best interest of both customer and company. - Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.   Skills required: - 5+ years experience in B2B customer service, preferably in a technical organization required.  - Must be detail-oriented.  - Must posses the ability to communicate directly with external customers, as well as across all levels of Clever Devices. - Negotiation and influencing skills are required. - Superior troubleshooting skills with ability to organize & prioritize numerous complex tasks - Intermediate to advanced PC skills, specifically with Excel, as well as ability to use ERP programs such as Microsoft Dynamics AX/D365. - Highly developed sense of integrity and commitment to customer satisfaction. - Demonstrate passion for excellence with respect to treating and caring for customers. - Must have the ability to maintain a pleasant, patient, and friendly attitude when dealing with high priorities and difficult situations. - Must have the confidence and ability to make difficult decisions in short timelines.  - Willingness to work a flexible schedule and occasional overtime when needed. - Possess a dedicated work ethic and team player mentality. - Can Perform occasional light lifting, no more than 20 lbs. - College degree preferred.