We are looking for a methodical and action orientated Seller Central Administrator to join our team.
Are you the type of person who doesn’t take no for an answer? Ensuring that issues get resolved as quickly as possible requires great perseverance and is essential when managing product cases. Do you need to take great pride in your attention to detail, performing tasks frequently without allowing quality to slip? You will be in charge of our product information contained in CSV files, when we need to make changes immediate action is critical, but so is ensuring that we don’t make mistakes, missing decimal points can have a big impact!
You enjoy responsibility and want to be an integral part of the marketing team, supporting product initiatives and organising product information.
What you'll do:
You will work alongside the Amazon account manager to grow and manage both Amazon Vendor and Amazon market place.
You will work closely with the Sales and Marketing team to achieve online sales targets whilst optimising profit margins
You will work to maintain product listings and live site content across the platform, responding to Hijackers, creating cases on Amazon.
You will ensure all new products are prepped and ready to launch on the Amazon site.
You will work diligently to ensure product Upvoting occurs.
You will support the critical review process and QC teams with product information as required.
You will monitor competitor activity to ensure that products can compete competitively in terms of pricing and performance.
You will regularly update system and B2B reporting metrics.
Who you are:
You have prior experience working within a B2B customer service /contact center environment, voice support is highly desirable.
You are technically (Computers & Internet) savvy. Desired skill-sets include MS Office Application Excel and Internet Explorer / Google Chrome.
You are passionate about e-commerce and its retail platforms.
You are able to follow specific detailed process steps.
You have process improvement awareness and experience.
You are strong in prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situations.
You possess the ability to embrace constant change with flexibility and good grace.
You are able to demonstrate the appropriate sense of urgency and adaptability in response to changing business needs.
You are an open and effective communicator.
You have excellent oral and written English communication skills.
You are naturally inquisitive and have a proactive mindset.
Experience in Amazon or general e-commerce is preferred.
Our process: Apply - Video Screening - HR Interview - Line Manager Interview - Offer