Remote Quality Assurance Jobs

The Customer Support Officer will take on the dual roles of both quality assurance and corresponding with end-users of our system. They will help customers in verifying and addressing common issues while escalating and coordinating more complex concerns. They will be in charge of the entire customer issue life cycle, which may include testing the system as needed to verify issues as valid. Customer Support - Oversee multiple lines of support which include Chat, Phone, Email and our ticketing system queue. - Streamline the processes to make it as efficient as possible - Be the first line of 'live' correspondence with our end users - Resolve common issues - Verify, escalate, and coordinate with other departments for more complex concerns.​ Quality Assurance - Create and relay tickets from client reports to the development team - Support the software development team in defining and testing features - Verify that work produced meets elicited requirements through test plan / test case development and execution - Anticipates current and future issues and develop plans and actions to minimize the negative impact

The Team The Memgraph Core Database Engine team is responsible for building the core database engine behind Memgraph. This includes developing in-memory and on-disk data structures and algorithms with a strong focus on graphs, networking, query optimization, and execution. Memgraph provides the unique benefit of building high-performance systems software in a rapid production environment with a small, dedicated and collaborative team. The Role As a C++ quality assurance engineer on the Core Database Engine team, you will be responsible for Memgraph testing and deployment of the core database engine behind Memgraph. This includes the design of key features, testing, and giving feedback for continuously improving the core of the graph database. Your mission is to embrace continuous integration in a pipeline that will perform automated quality checks and provide operational metrics that can be consumed by development teams. In this position, you will be empowered to leverage your technical, leadership, and business acumen. Requirements Basic • BSc college degree or equivalent experience in Computer Science or a similar field • Proficiency in Linux scripting (bash) • Proficiency in testing and debugging in Linux system level C/C++ • Proficiency in Linux tooling and environment (gdb, perf, heaptrack, strace etc) • Proficiency in C/C++ build systems (CMake, make) • Experience in C++, with a fair knowledge of the language specification • Experience testing C/C++ software • Experience in algorithms and data structures • Experience with management of different Linux distributions (CentOS, Debian, Ubuntu) • Good understanding of memory management in non-garbage collected environments • Familiarity with the latest C++ standards • Always strives to expand their knowledge • Deal well with challenging problems and ability to think abstractly • An uncontrollable urge to investigate and solve problems • Being comfortable with working in a dynamic environment • Ability to work independently and remotely. Bonus Points • Experience deploying database management systems • Experience building high-performance applications • Experience in distributed computing • Previous experience in mentoring other engineers who are eager to learn from you.

The work environment is geographically distributed, with all Engineering employees working from home offices. The successful candidate must be comfortable working in a virtual office, using online collaboration tools for all communication and interaction in English. We are a globally distributed team and we work on an asynchronous model with flexibility of when and where you want to perform your job, while still being able to attend team calls and regular meetings. Personal initiative and a strong work ethic are highly encouraged and rewarded. The company is deadline driven and provides a transparent, expectation aligned and autonomous culture to all our teams. We strongly believe striking the balance between work and family is very important and our culture is focused on the well being of our team and their loved ones. Note: This is a fully remote job and your physical location can be anywhere in Europe. Team Objectives & Responsibilities A test engineer candidate joining the QA Team can expect to work with the following types of projects and tasks: Test rich user interfaces and experiences across multiple technologies in web, desktop Windows macOS and or mobile iOS/iPhone/Android applications, such as visualizations, statistical reports and video supported UX features Test for performance, reliability and scaling of current systems to support new sports and new features Create, maintain and evolve test plans and test documentation Craft automations for highest impact with priority in mind, such as to alleviate manual toil in regression testing or validate data consistency, as examples Help perform code reviews, while assisting developers to understand best practices in test; help secure code quality by bringing software test and test related knowledge to teams, since code quality remains the responsibility of each developer Assist in testing internal and external APIs to support both data and video high volume databases Requirements Experience delivering test solutions for C# with preference to .NET Core Excellent knowledge of software performance evaluation and change management principles Familiarity with 2 to 3 of the following: WPF/Desktop application testing Angular/Web testing API development and test High volume databases i.e. MongoDB Mobile application testing Familiarity with debugging tools and performance testing Test case management, using TestRail or similar Jira/Confluence proficiency Proactive communication and excellent independent time management skills Strong aptitude for processing detail, consistent prioritization capability and drive to achieve outcomes at expected standards Proven solution oriented mindset with a passion for learning and improving, helping your products and your team achieve business goals whether by process, outcome, or sharing knowledge Bonus Skills: Competencies and experience with: Previous experience leading a team or building test engineering solutions from the ground up A strong interest in sports / passionate and knowledgeable about team sports and stats Experience working in a remote environment Familiarity with localization and translation processes in software Never stop advocating the user experience

Looking for Application Support Manager for our in client for Noida location Experience: Minimum 5-7 years of relevant experience in the Banking and finance industry Notice period: 30 days or less Responsibilities: Functional knowledge of Loan origination and Loan Management System Monitor application uptime and performance Coordinate with application support team, infra teams and resolve all complex application and system issues for all applications. Make sure defined SLAs are met for all reported application issues Design and maintain expertise in flow of application process and systems related to company. Administer and resolve applications issues, provide updates and perform root cause analysis, prepare and present MIS Plan, execute and implement applications and configuration change procedures to ensure optimal Quality assurance for all applications.

Everything we do at TAIGER is driven by a common belief that work as we know it can be done better. This is why at TAIGER, we develop hybrid artificial intelligence that understands language and logic, helping enterprises unlock better automation, better insights and ultimately better growth and human fulfilment. Together with our clients and partners, we are solving challenging tasks in various industries. Tasks that involve billions of dollars of man-hours and infrastructure. Tasks that are thought to be impossible to apply cognitive automation and AI. Today, some of the world's leading enterprises and government organisations use our technology for complex and high value work like digital non-client onboarding, fraud detection, customer service and engagement amongst others. Our game-changing work on emerging technologies like Ontologies and Graphs, and Natural Language Technologies is featured on Gartner's Hype Cycles in 2021. TAIGER is also named as an IDC innovator in AI in 2019, and we are proudly accredited by Singapore's Infocomm Media Development Authority (IMDA). TAIGER is looking for a Software Development Intern to join our award winning team. Responsibilities The Software Development Intern will be placed across various parts of the software development cycle such as, back-end development, front-end development, quality assurance and R&D to: ● Enhance TAIGER's key product features and assist in project delivery development work ● Collaborate with other interns on a self-managed group project ● Develop and test application testing scripts before project production ● Analyse delivery process and suggest process improvements and documentation from a consulting perspective ● Research new technologies for possible enhancements to TAIGER's key products Requirements ● You are able to drive and implement ideas in a dynamic start-up environment ● You possess critical thinking skills and strong analytical skills to develop innovative solutions to strategic and difficult business problems ● You are proactive in nature and willing to learn ● Apart from being able to work independently, you should also be comfortable contributing in a team ● You are interested in learning more about Artificial Intelligence and software development in an agile start-up TAIGERs are different. With a multinational and multicultural team headed by talents drawn from leading global companies, diversity is our strength. TAIGERs come from all walks of life, bringing to every piece of work varied experiences and expertise. Just as every TAIGER is unique, no two days at TAIGER are the same. Through working on diverse projects across geographies, every day is a new opportunity to master our craft and impact the future of work. Here at TAIGER, we share a common question—what else can we unlock better? In TAIGER we believe that diversity of experience, perspectives, and background will result in a better workplace for our team and a better product for our clients. Join the growing team at TAIGER today!