I'm a Quality Analyst with 3 years of Experience in BPO industry. Highly motivated and forward-thinking professional with innovative. Refined
written and verbal communication skills for concise impact amongst multiple areas.
Experience
Telus Digital
Feb 2022 – Jun 2024
Quezon City
Quality Analyst
Providing consistent service quality, client satisfaction, and commitment to the standards. Assists in providing high-quality service and exceeding client expectations by tracking and evaluating the process and giving feedback. Ensuring that the services offered meet the established standards of quality and client expectations.