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John Clarence Tating

Quality Analyst and Customer Service Representative

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Intro
Quezon City, Philippines
Telecommunications
Joined January 2, 2025

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English
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Fluent
About
I'm a Quality Analyst with 3 years of Experience in BPO industry. Highly motivated and forward-thinking professional with innovative. Refined written and verbal communication skills for concise impact amongst multiple areas.
Experience
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Telus Digital
Feb 2022 – Jun 2024
Quezon City
Quality Analyst
Providing consistent service quality, client satisfaction, and commitment to the standards. Assists in providing high-quality service and exceeding client expectations by tracking and evaluating the process and giving feedback. Ensuring that the services offered meet the established standards of quality and client expectations.