Motivated and dedicated customer service representative with 5 years of experience in handling customer inquiries and complaints. Possess excellent communication skills and a proven ability to resolve customer issues effectively.
Experience
Korbax Communication
Jan 2019 – Mar 2023
Lahore, Pakistan
Sales Manager
Sales Manager, Korbax Communication
January 2019 - March 2023
Led a team of sales professionals to achieve monthly and quarterly sales targets, resulting in a 20% increase in sales revenue over three years.
Implemented a new sales strategy that improved the overall sales process, resulting in a 30% increase in customer acquisition and retention rates.
Conducted market research to identify new opportunities and develop targeted sales strategies that aligned with the company's objectives.
Trained and mentored new sales staff, resulting in a 25% increase in productivity and a decrease in turnover rate.
Monitored sales performance metrics and provided regular feedback to sales team members to help improve their skills and achieve their targets.
Collaborated with cross-functional teams such as marketing, customer service, and product development to develop new products and marketing campaigns that aligned with customer needs and preferences.
Maintained accurate sales records and generated reports to inform business decisions and track progress toward sales goals.
This is just an example, and you should tailor it to fit your specific experience and accomplishments in the role of a sales manager. Be sure to highlight your key achievements and contributions to the company during your time as a sales manager.
