I bring over a decade of combined experience in the fields of tech finance and customer service to the table. This extensive background has honed my ability to excel in dynamic, high-pressure environments, and it reflects my dedication to providing the highest level of support and expertise.
Experience
GSK
Dec 2019 – Dec 2022
Cartago
ACCOUNTS RECEIVABLE
• Manage collections effort for assigned USA and Canada portfolio.
• Implemented and owned project to reduce customer debt (over 90 days past due / 85% reduction in 2 months)
• Implement a project to send statement of accounts to customers automatically using a BOT.