Service-oriented manager with experience in customer service, record keeping, banking operations, office administration, project management amongst others. Handles task with efficiency.
Experience
Precious Pearls School
Sep 2017 – Present
Ilorin, Nigeria
Admin and Projects Lead
Responsible for information gathering, innovative and process improvement initiatives that will contribute meaningfully to the School’s bottom line.
Oversees data capture and template designs for job and financial accountability.
Manages projects, vendor negotiations, procurement, trainings, marketing drive and expansion plans.
Key Accomplishment(s)
Doubled School population in 18 months as a result of service excellence and marketing drive.
Diamond Bank PLC
Nov 2016 – Jul 2017
Kwara/Oyo, Nigeria
Zonal Compliance Officer
Ensured compliance with government regulations and Bank’s compliance policies.
Performed analytical investigations of suspicious transactions and KYC (Know-Your-Customer) problems saving the Bank from financial and reputational losses.
Handled compliance awareness programmes and staff training across cluster.
Effectively managed law enforcement agents and regulators relationships.
Key Accomplishment(s)
Set up the Oyo/Kwara Compliance cluster and trained over 300 staff across 10 branches in 6 months.
Saved the Bank over =N=30M in tax penalties and claims from Kwara State Government.
