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Josseline Deras

21 years old| Experienced customer services representative| C1 English - Spanish.

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Intro
San Pedro Sula, Honduras
Consumer Services
Joined January 3, 2023

Skills

Languages

English
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Fluent
Spanish
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Native or Bilingual
About
Committed customer service professional with several years of experience working in customer service environments. thrives in fast-paced, demanding environments, working to provide clients with the highest level of customer service. Goal oriented and committed to finding solutions to any problem, i bring extensive experience in helping to retain a strong client base and attract new clients.
Experience
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Concentrix Global Services GmbH
Mar 2021 – Aug 2022
san pedro sula, Honduras
Agent
Call center experience helping customer with their payment, shipping, and technical issues.
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km2 solutions
Aug 2019 – Aug 2020
san pedro sula, Honduras
Agent
Customer services representative, virtual assistant for a dental company, in charge of dental appointment, payments, check insurances, sales of product and dental emergencies appointment during covid.