juan fernandez, semi-senior retail sales

About

I am currently studying administration but i have been working remotly since 5 years ago, while i was deciding what i wanted to study i started working as a personal and virtual assistant answering emails and phone calls, organizing schedule, translating, costumer support, receptionist, secretary, administrative and executive assistant, appointment setting and project management and i really liked it, so now that i have experience i would like to keep working as it from home and i would like to take advantage of my resources to keep doing it.

Experience

RH Construction

Jan 2021 – Dec 2022

usa

Virtual Assistant

Accomplishments: Creation of presentations for meetings and exhibitions with international clients. Coordination and organization of trips, including flight, hotel and transport of the company team. Translation of reports, arrangement and business data for international clients. Coordination and organization of online meetings, and taking notes and information provided by the client. Response and management of emails, answering more than 10 emails from clients every day answering concerns and solving problems, always providing good communication and customer service. Coordination of shipments and deliveries of materials, service contracts, waranties or information related to the product of each work or client

Mainland Productions

Sep 2021 – Dec 2021

Maracaibo Venezuela

vice-president

Responsible for planning and producing a concert Specialized in musical events and festivals Managing budgets Public relations Working under pressure and being on the lookout for any setback at all times.

Grupo Altus

Jan 2020 – Dec 2020

usa

Personal assistant

Development and implementation of a new structure for the administration of constructions, achieving efficiency in operations, a better relationship with clients and the function of the dynamics of the employees, increasing their benefits in the company with a positive attitude and always offering commitment at work. Accomplishments: Provided the corresponding information through mail, phone calls and messages, establishing a relationship directly with the client through good communication and customer service, solving problems and attending to their concerns and needs. Organization appointments and meetings with clients and corresponding presentations. Wrote the reports for each work and they were sent in PDF format. Translated reports for potential international clients. Management of employee activities. Operated the management of administration and shipment of materials and equipment to customers. Creation of catalogs of specific materials for each client. Idealization, realization and delivery of a personalized gift kit to clients as a gesture of thanks at the end of the work.

Electro Auto 67

Sep 2016 – Dec 2019

venezuela

Executive Administrator

sales and purchasing manager, cashier, inventory manager, customer support, operation management.

Education

Rafael Urdaneta University

Sep 2021 – May 2023

Bachelor, administration

juan fernandez

semi-senior retail sales

Skills

Languages