Jummar Osmel

Graphic Artist | Video Editor | Social Media Enthusiast | Customer Care Expert

Message

Intro

Cebu, Philippines

Graphic Design

linkedin.com/in/jummar-osmel-a259ab205

Joined February 26, 2023

Skills

Languages

English

Fluent

About

I am motivated to constantly develop my skills and grow professionally. I am confident in my abilities to come up with interesting ideas for unforgettable output and success of my team.

Experience

T Shine Resort And Spa

Jun 2022 – Dec 2022

Lapu-lapu City Cebu

FRONT OFFICE ASSOCIATE

-Performing duties on a daily checklists. -Checking guests in on arrival and out on departure -Assisting the reservations manager with taking room reservations and or inquiries. -Daily cashiering; posting charges to appropriate guest accounts.

CJRC CONSTRUCTION AND SUPPLIES

May 2021 – Dec 2021

Liloan City Cebu

OFFICE ASSOCIATE

-Administrative tasks, management and clerical. -Monitoring Daily reporting for everyday sales and monthly income sales. -Monitoring company expenses, employees cash advances and ongoing marketing campaigns. canvassing, liaising and filing of documents.

RESULTSCX

Jan 2021 – Apr 2021

Lapu-lapu City Cebu

TECHNICAL SUPPORT REPRESENTATIVE

-Responsible for resolving technical issues about internet, cable services and telephone services. -Constantly educate customers of the occurring issues and provide better solutions and instructions over the phone. -Answering customer inquiries and promoting services for sales.

EPERFORMAX

Jul 2019 – Dec 2019

JY Square Lahug Cebu City

CUSTOMER CONSULTANT

-One of the escalations team who's responsible for opening and closing cases of both seller and buyer/customer. -Maintain and develop a professional relationship with customers. -Managing customer issues and complaints, resolving on a timely manner.