Hello, I'm Juvie, a 27-year-old dedicated professional, proud mom, and wife. I bring a cheerful demeanor, strong organizational skills, hard work ethic, goal-oriented mindset, and meticulous attention to detail to everything I do. With a rich five-year background in the corporate world, I've explored various roles that have contributed to my professional development.
I spent a year as a cashier at a Department Store, ensuring accurate purchase entries and balancing amounts daily. Subsequently, I invested almost two years as an Encoder | Data Entry at CDI in Pasig, where I managed orders and discrepancies for an international convenience store chain, handling inbound calls and providing email chat support.
During the pandemic, I took on a General Virtual Assistant role for two years. My responsibilities included managing client emails, calendars, responding to queries on her FB Page, monitoring workouts, and generating weekly, monthly, and quarterly reports from 2020 to 2022.
In September 2022, I transitioned to an onsite Supervisor position in a related field. I handle client applications, both paper and online, primarily catering to international clients from the Middle East, UK, Germany, Australia, and more. Utilizing platforms like Many Chat, Email, WhatsApp, WebApp, Click Up, and more, my major tasks include Email, KPI Tracking, QA, Coaching, Reporting, Productivity, Meetings, and handling VIP clients—all within an administrative framework.