Hi. My name is Juvy Ann Aleries. I was working in Bahrain as an Administrator, Secretary, and maintenance coordinator of a Real Estate Property Management with an experience of 5 years. I am the one who is handling customer complaints, issues, and concerns. I have experience in data entry work and MS office, and I am acquainted with administrative duties. I work as a Lead Generation Specialist in small and medium businesses.
I work with full confidentiality and it is proven by my previous clients. I am hard-working with great communication skills, a quick learner, and capable of following instructions. I am positive, detail-oriented, driven, very organized, and resilient. I work with honesty and do not hesitate to tail a little more to make clients appease.
Experience
IRIS Property Management W.L.L
Jan 2018 – Sep 2020
Bahrain
Receptionist/Maintenance Coordinator
We deal in a variety of properties and lands suitable for our client's needs. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, and drafting status report on customer service issues. Data entry and research as required to troubleshoot customer problems.
Training Plus Institute
Oct 2014 – Jul 2016
Bahrain
Secretary
Knowledge of computer-based testing and machine scoring. Fulfill all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Provides reports, as required. Printing reports and sending mail to CEO.
Zenj Exchange W.L.L
Jan 2013 – Nov 2014
Bahrain
Bank Teller/Counter
Enter customers' transactions into the system in order to record transactions and issue computer-generated receipts. Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. Compute financial fees, interest, and service charges.
Fast Services Corporation
Jan 2011 – Jul 2013
Marilao, Philippines
Credit Memo Encoder
Performs many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. On-time encoding and generating Credit Memo (CM) for One Vendor, FG
Good, back load and bad orders received from customers. (Dealers and Key Accounts). Uphold SAP system integrity.