Kacey Gilmore, Computer Repair Technician seeking part-time remote work in any field

About

I am a motivated self-starter with 6 years of experience relating to PC troubleshooting and repair. Proven ability to adapt to, and overcome, obstacles and adversities faced in both professional and private life. Strong work ethic and the ability to work independently, within a team, and as a leader, when necessary, which was honed during prior military service.

Experience

Self Employed

Jul 2014 – Jan 2020

North Carolina

Computer Repair Technician

Troubleshot and resolved issues with customers’ PCs, laptops, and peripherals. Maintained user and information security by keeping computers updated with current patches. Improved functionality of computers by installing new hardware and software. Troubleshot issues via phone, chat, and remote access. Diagnosed and repaired minor issues on Macs. Cable installation and maintenance.

Walgreens

Jan 2009 – Jul 2014

North Carolina

Pharmacy Technician, Photo Lab Technician, Cashier

Complied with federal laws, state regulations, and company policies and procedures regarding intern/technician/assistant training and licensing. Effectively prioritized tasks and organized workflow to increase efficiency and patient waiting times for prescriptions without compromising patient or personnel safety. Held deep understanding of third-party insurances and follow-through of insurance related issues. Controlled inventory through ordering and item transfers across stores as needed for patient requests.

Education

Southern New Hampshire University

Jul 2014 – Jul 2018

Bachelors of Science, Information Technology

Kacey Gilmore

Computer Repair Technician seeking part-time remote work in any field

Skills

Languages