Fluent English Mandarin and Cantonese
ommunication skill
Problem solving
Multi- tasking
Experience
Cathay Pacific Airways
Jun 1995 – Jul 2019
HK
Flight purser
Manage staff of Karyn attendance, using my leadership skills and experiences to motivate staff to implement company procedures and ensure passenger safety and well-being.
Demonstrate interpersonal and marketing skills in handling passenger complaints and developing customer relationships
Creatively and tactfully solve problems when facing difficult passengers and situations
Provides excellent. Customer service utilising my communications and language skills.
