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Katreena Carranza

Customer Service Representative & Quality Specialist

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Intro
Philippines
Studied Hotel and Restaurant Management at Tarlac State University
Consumer Services
Joined June 9, 2024

Skills

Languages

English
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Native or Bilingual
Tagalog
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Native or Bilingual
About
I have several years of experiences in the customer service industry as a representative and a quality specialist.
Experience
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Uber Technologies
Apr 2021 – Feb 2024
Pampanga, Philippines
Service Quality Specialist
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Uber Technologies
Feb 2019 – Mar 2021
Pampanga, Philippines
COE Specialist I
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Concentrix
Sep 2018 – Jan 2019
Pampanga, Philippines
Technical Support Representative
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Sitel Group Philippines
Aug 2017 – Apr 2018
Tarlac, Philippines
Call Monitoring Specialist
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Sitel Group Philippines
Apr 2016 – Aug 2017
Tarlac, Philippines
Customer Service Representative
Education
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Tarlac State University
Jun 2009 – Apr 2013
Bachelor of Science, Hotel and Restaurant Management