User's Cover Picture
User's avatar

kelsey desroches

Message
Intro
Lodi, United States
Joined February 26, 2023
About
As a customer service representative, I am dedicated to providing exceptional service while also striving to be a leader in my role. I approach every interaction with a positive attitude and a willingness to go above and beyond to meet the needs of customers. One of my strengths is my ability to identify opportunities to save the company money while also providing excellent service. Whether it's finding cost-effective solutions or streamlining processes, I am always looking for ways to improve efficiency and reduce expenses. Building rapport with customers is also a top priority for me. I understand that building trust and establishing a rapport is the foundation for long-lasting relationships, which is key to customer retention and loyalty. I take the time to listen to their concerns and provide personalized solutions that meet their unique needs. In addition to my commitment to customer service, I am also dedicated to my own growth and development. I understand that there is always room for improvement, and I strive to continuously learn and develop my skills. Whether it's attending training sessions, reading industry publications, or seeking feedback from colleagues and managers, I am always looking for ways to enhance my performance and be the best I can be. Overall, I am a customer service representative who is committed to providing exceptional service, building rapport with customers, saving the company money, and continuously learning and growing in my role.