Khathutshelo Mutshinya

Customer service representative and office assistant. I am a self stater and self motivated. I am hungry to learn and I am coachable.

Message

Intro

Johannesburg, South Africa

Studied Knowledge to provide excellent customer service at Coursa

Studied Travel and tourism at Ekurhuleni east college

Studied Commerce at Nndamuleleni secondary school

Consumer Services

Joined June 26, 2023

Skills

Languages

Zulu

Intermediate

English

Fluent

About

I am fun to work with, I pay attention to details, I have personal empathy. I am a self stater and self motivated, I am a fast learner I am always willing and ready to learn new things. I have experience in office assistant I also gain experience and skills in customer service. I use to do filling, organize paperwork, issue orders and track orders, assist customers with their inquiries via telephone,email, website and social networks, Take and delivering messages.

Experience

Simba pty Ltd

Mar 2021 – Mar 2023

Johannesburg

Customer service representative

Provide exceptional customer service to high volume customer base and provide accurate information. Responded to over 50 calls daily, over 100 emails and 100 chats and solve 90% of their concern.

Denzhe la madembe pty Ltd

Mar 2018 – Jun 2020

South Africa limpopo

Sales representative

Generating leads Acquired new clients through cold calling, lead follow up and relationship management.

Education

Coursa

Jan 2024 – Feb 2024

Certificate , Knowledge to provide excellent customer service

Ekurhuleni east college

Jun 2014 – Jun 2016

N6, Travel and tourism

Nndamuleleni secondary school

Jan 2009 – Dec 2013

High school diploma , Commerce