Khatlyne Czarina Juanzo

Young and energetic customer service specialist

Message

Intro

Dubai, United Arab Emirates

Front Office & Spa Receptionist at Dubai Polo & Equestrian Club - Emaar Hospitality

Studied Psychology at Cyprus Institute of Marketing

Telecommunications

Joined November 7, 2022

Skills

Languages

English

Native or Bilingual

Tagalog

Native or Bilingual

About

As a Customer Service Professional for the past years, working in various platform of communications; I have been experienced in working and interacting with different kinds of people and nationalities on a daily basis, assisting them on their queries and requests. I am an ambivert and my way of succeeding at my workplace is my ability to connect and listen to understand my guests. I am also cooperating with all departments in our club for smoother operations. I am also manning both front office and spa reception which enhanced my flexibility and knowledge about the club and its services. It also helped me build rapport and relationship towards my work colleagues and guests especially we are dealing with regular visitors, members and community residents within our vicinity.

Experience

Dubai Polo & Equestrian Club - Emaar Hospitality

Aug 2021 – Present

Dubai

Front Office & Spa Receptionist

Education

Cyprus Institute of Marketing

Bachelor of Science, Psychology