I am a well trained and experienced Supply Chain and Operations Manager, and I consider myself to be an asset to the
company by whom I am employed. With 14 years experience i n the Supply Chain field, I have earned experience as:
● The Customer
● The Transporter
● The Clearing and Forwarding Representative
● The Supplier (Importer)
I am very fortunate to have been exposed to the broad spectrum of the Supply Chain which allows me to make quick,
educated decisions, show understanding and l eadership to my teams and customers alike, and complete my tasks to an
outstanding standard for the Executives of the business.
Being a natural ‘ peoples person’ has allowed me to build strong, fruitful relationships with my colleagues, suppliers and
customers. I nurture my relationships with compassion and understanding and clearly understand when I need to soften
my approach to any situation, or become more stern i n order to achieve my objectives. My l eadership style allows me to
extract the best qualities from my colleagues, which i n turn, allows me to produce the best results for the business.
Over the span of my career, and most recently, my areas of focus in my role have been:
● Operations Management
● Procurement Management
● IT Management (Managing software and hardware suppliers, as well as telecoms)
● Facilities Management
● Key Account Management
● Systems and Process Creation, Review, Implementation and Maintenance (as well as staff training)
My ability to multi-task and diversify my skill set has allowed me to take on more responsibilities within the business,
which i s not only a massive value-add for my employer, but for my own growth as well. I have a keen hunger for l earning
and always make the most of l earning opportunities offered to me.
As I have grown i n my career, l earnt new skills and understood more about management within a business, I have
achieved exceptional rather than expected results. Some of the projects and achievements I have completed are:
● Being selected as a key staff member to relocate to Cape Town to open, setup and recruit staff for a new branch.
● Successfully managing Key Accounts and obtaining a 70% hit rate on new business.
● Developing detailed automated timelines for the sales department i n order for them to provide accurate delivery
dates to customers and stick to deadlines.
● Developing a workflow process for the business that reduced the need for printing by 90%
● Developing a costing tool for the sourcing and sales teams to use to accurately calculate the l anded costs of their
products i ncluding FEC fluctuations i n order for the sales teams to quote accurately and forecast the GP of the
sale
● Developing rate matrices and volumetric calculators allowing the shipping department to quickly and accurately
obtain shipping costs.
● Developing and maintaining a status report which was distributed countrywide to enable relative managers to pick
up exceptions that required urgent attention to avoid customer penalties.
With the above being said, and a more detailed resume attached, I thank you for taking the time to review my application
and for considering me to j oin your team and deliver exceptional results.
Employment
Experience
DMQ Trading (Pty) Ltd
Apr 2017 – Jul 2020
Cape Town
Operations Manager
I was employed at DMQ Trading (Pty) Ltd at a point where the business was growing, and a vacancy was created to lead the
logistics division and be the right hand to the Financial Executive in the governance of the business. The role quickly
developed from logistics to a full supply chain oversight role, working with and leading the Sourcing Department and fulfilling
a general management function as well. In my position, I report directly to the owners of the business.
TSI Central Station
Apr 2014 – Jul 2017
Cape Town and Johannesburg
Key Accounts and Operations Manager
In was employed at TSI Central Staton as an estimator, and after surveying the operations of the business, focussed on
internal skills development and worked my way up to the Group Operations Manager. I worked in and with 6 sister
companies and reported to the Executive Shareholders.
Rtt Style
Aug 2016 – Jun 2017
Cape Town
Key Account Manager
I was employed at RTT Style as an International Trade Key Accounts Manager. My function included Customer service and management specializing in over-border transport. The customers I serviced included Woolworths, The Foschini Group,
Elizabeth Arden and more.