school Studied working with databases, analysis of economy, software writing at University of Economy, Almaty USSR
folderRetail
watch_laterJoined January 14, 2025
Languages
English
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Fluent
Russian
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Fluent
About
I am a small business owner with online retail stores. i have 15years of experience providing excellent customer service, a strong attention to detail, and the ability to research and deliver necessary information effectively.
Experience
Small Business Owner (Online Retail), Las Vegas, NV TheBellaBags
May 2013 – Jan 2025
online
TheBellaBags
• Creates and modifies handbag designs, aligning with market trends and customer preference
• Works directly with manufacturers and manages the full manufacturing process, ensuring that products are produced to high quality standards
• Develops marketing strategies to promote products and drive sales; including generating social media campaigns, designing and maintaining online web store, and leveraging various digital channels to reach potential customers
• Prioritizes excellent customer service by immediately handling all inquiries, managing returns and exchanges, addressing customer feedback and resolving any issues within 1-2 days
• Partners closely with buyers to create a positive experience and maintain a strong relationship with the customer base
• Nominated as a top customer satisfaction seller and a Top-Rated Seller, consistently receiving positive 5-star reviews
Education
University of Economy, Almaty USSR
May 1983 – May 1987
computer engineering, data analysis in economy field , working with databases, analysis of economy, software writing