Laura Ulate, Senior Quality Assurance

About

Over the course of my professional journey, I have acquired a diverse set of skills that enable me to thrive in various environments. As a Web Developer, I've mastered multiple front-end subjects (HTML, CSS, Java, and JavaScript), and I have had experience working with content management systems platforms (CMS) like WordPress and Joomla. I have a background in Graphic Design and Web Development. Most recently focusing my career in the Quality Assurance space. In addition, I have recently obtained a QA Automation certificate which has expanded my areas of expertise. I'm passionate about continuously expanding my skill set, while actively seeking guidance and exploring various resources to overcome challenges encountered while striving through new topics. Integrity and accountability are fundamental principles that guide my actions and words. You can rely on me to bring joy and a radiant smile at any time.

Experience

Critical Mass

Aug 2022 – Present

Senior Quality Assurance

Responsible for quality process on marketing campaigns. - Cross browser, creative, functionality and mobile application testing. - Fix Cross Browser compatibility issues. - Mobile and desktop checking. - Email Testing - Exhibit self-sufficiency, execute and assume responsibility for the testing tasks with minimal direction. - Contribute to project briefs and collaborative brainstorming sessions. - Develop the test plan and identify the test conditions. - Create test cases for each email cycle. - Create checklists for every mail and tracking process - Workshops for the team. - Verify coding, URL, functionality, and rendering issues by testing our emails through preview links generated by our content management system. - Execute monthly regression testing - Participate in project briefs & brainstorming sessions - Conduct a thorough examination of layouts and preview links (including verifying numerous disclaimers against a master list of disclaimers). - Perform Data QC/Live Audits for our direct mail with coupons - Create and verify orders using our AMP tool. - knowledge working with some vehicle brands

Havas

Jan 2022 – Aug 2022

Quality Assurance Analyst

Achievements: QA Creative Analyst - Responsible for quality process mail campaigns. - Cross-browser, creative, functionality and mobile application testing. - Implement and develop Emails. - Fix Cross Browser compatibility issues. -Involved in creating modular content. -Create test cases for a modular content app. -Create checklists for a modular content app. -Workshops for the team. -Website testing.

Prodigious Latin America

Mar 2019 – Jan 2022

CR, Belen

Quality Assurance Analyst

Achievements: QA Creative Analyst - Responsible for quality process mail campaigns. - QA the process for landing pages and flash campaigns. - Cross browser, creative, functionality and mobile application testing. - QA Html5 and Flashtalking banners.

Prodigious Latin America

Dec 2017 – Mar 2019

CR, Belen

Email Engineer

Achievements: Email Marketing - Implement and develop Emails. - Create Templates and documents in HTML5 and CSS3 from Mockups and Websites. - Create responsive emails using media queries for different mobile devices and desktops. - Achieve the target of zero defects delivered to the clients. - Fix Cross Browser compatibility issues such as Firefox, Chrome, Safari and Internet Explorer on it different versions (7-11). - Content management experience (created campaigns in CMS Responsys). - Add logic for some dynamic emails. - Perform QA on e-mails development tasks (checking on all browsers, devices and email servers; HTML, CSS & CMS). - Perform QA on email campaigns for other team members prior campaign release. (CMS) -Scrum Fundamentals Certified

ARWEB

Jun 2017 – Dec 2017

CR, Sabana

Web Development

Achievements: Front-End Developer. -Applications using CMS Applications (Joomla). - Working on a bootstrap project. - Create Templates and documents in HTML/HTML5 and CSS3 from Mockups and Websites. - Create responsive websites using media queries for different mobile devices and desktops. - Fix Cross Browser compatibility issues such as Firefox, Chrome, Safari, and Internet Explorer.

FiservFiserv

Jun 2013 – Feb 2017

CR, Heredia

Front-End Developer

Achievements: Front-End Developer. I worked on the implementation, development and update of the Online Banking systems for clients, business companies and mobile devices using CMS tools to manage the content and the system interface. For the interfaces, I used templates technologies such as CSS, CSS3 Style sheets, JavaScript and HTML5. Achievements: - Implement and develop Online Banking Applications using CMS Applications. - Do the maintenance and configurations to the Online Banking System. - Create Templates and documents in HTML5 JavaScript and CSS3 from Mockups and Websites. - Create responsive websites using media queries for different mobile devices and desktops. - Perform QA on Banking pages in browsers (Firefox, Chrome, Safari and Internet Explorer), following a checklist process, and program testing. (HTML,CSS, JS, CMS) - Achieve the target of zero defects delivered to the clients. - Fix Cross Browser compatibility issues such as Firefox, Chrome, Safari and Internet Explorer on it different versions (7-11). - Collaborated as “buddy” and mentor for new team members teaching the company’s process and the tasks to be done on the team.

Branding

Feb 2013 – Jun 2013

CR, Pavas

Graphic Designer

Graphic Designer. I worked on the innovation of new products for souvenirs for some clients, ( T-shirts, mugs, pencils, cards, stickers, etc.) Achievements - Create new art for some clients, using programs such as Photoshop, illustrator, and InDesign) - Create banners, brochures, and business cards. - Create Logos using Illustrator. - Re-creating logos, designs, and images.

Crux Consultores

Nov 2011 – Jun 2012

CR, San Jose

Web Developer

Web Developer, photographer, and Graphic designer. I worked on the creation of the advertisements for the company and creating websites for the clients, using designer tools and developer tools Achievements - Create websites as Melico Salazar, using CMS editor, CSS, HTML, and some JavaScript. - Create mockups using Photoshop and Illustrator. - Take photos for the websites and the advertisements for the clients and the company.

Jaam Imagen Digital

Jan 2010 – Jan 2011

CR, Tibas

Graphic Designer

Graphic Designer. I worked on creating advertisements in small and large formats, and final artwork QA Achievements - Create large format as mupies, banners, Truck labeling, decoration buildings, and wallpapers for clients such as Pizza Hut, Burger King, Rostipollo, POP, etc. - Create small format as brochures, business cards, logos, mouse pads, etc. - Create logos and images for serigraphy.

Education

Universidad Creativa

Jan 2021 – Feb 2022

QA Automation Certificate

FUNDATEC

Apr 2014 – May 2015

Advanced English Program

Instituto Tecnológico de Costa Rica

Mar 2013 – Nov 2014

Technical Degree, Graphic Design / Web Development.

Universidad Fidélitas

Feb 2008 – Nov 2011

Graphic Designer, Bachelor's degree

Laura Ulate

Senior Quality Assurance

Skills

Languages