Lilla Stachowicz

Costa Coffee, Europe (part of Coca Cola)

Sep 2022 – Mar 2023

Warsaw

HR & Comms Director, Europe (interim)

Managing M&A processes: Setting up new businesses in Poland (Costa Europe Services) & Costa Europe CO (airports management), preparation of all legal aspects for acquisition transaction of all European Retail stores (owned by Coca Cola); ● As part of the GBS and HR leadership teams located in UK, establishing & connecting European countries to the the payroll & admin service strategic direction, formulating the services/business plan, setting standards, and monitoring the services overall performance. ● Supporting the development of long-term strategy to determine future opportunities to integrate processes, automate existing processes, improving service partnering with relevant key stakeholders and partners to ensure alignment. ● Process establishment within HR function, clear roles & responsibilities creation, alignment with Group practices. It resulted in changing the working style in HR, from „fire” mode into structured, anticipated & calm ways of work; ● Keeping all European countries complaint with changing labour law regulations, eg. Polish law implementation, cooperation with SSC in UK etc, running internal investigations for potential frauds, cooperation with lawyers, finance team & ER department in UK; ● Implementation People Development Process based on the Coca Cola routines, eg succession plan, dev plan for all talented people, running tailor made trainings to prepare organization for change. Succession plan used & evaluated as great tool by senior team, despite initial resistance; ● Managing HR budget, workforce planning, refurbishment of HR function; ● AWARDED May 2022: EMENA Region: Category: Passion & Warmth, for engagement, can-do attitude, passion in delivering outstanding results;

Carlsberg

Feb 2019 – May 2021

Poznań

HR & Communication Director, EMEA

● Being a trusted partner to Senior Management (SVP Finance, VP Supply Chain, VP SSC & CHRO) & for Western European Markets, making sure HR operations are run smoothly & effective. Implemented measurement system of HR activities assessment - level of HR services satisfaction increased from 60% to 80%; ● Successful transformation of CSS & Finance BU WE into one organization using Lean Methodology. Design of new centralized organization, shifting processes & people, making sure proper people communication is developed & unions in EU are discussed & agreed; ● Managing Director during General Manager absence (1 year) responsible for all budget, accounting & financial aspects, administration, purchasing, supply chain, buildings ● Defining, developing and delivering the HR & Payroll Operations global strategy to maximize cost effectiveness, shifting toward automatization, alignment with business needs, compliance with legal requirements and reflecting current HR best practice benchmarks across the region ● Organizing international transfers of Carlsberg employees (different nations, from EU & outside) among BU & CSS, making sure all legal & personal aspects are well served by the local team. 100% customer satisfaction achieved; ● Preparation of the recruitment process to be able to operate with limited internal resources. Participated in negotiations with external vendors, which led to a 5% decrease in the service cost; ● Working on people development tools, implementing company high potential definitions which enable to shift from 60% of the evaluated population to real value: 10%. That helps company to build dedicated development plans being under special supervision of HR department;

XEOS, JV Lufthansa & GE Aviation

Sep 2017 – Feb 2019

Wrocław

HR Director (interim)

● HR Processes design & implementation fitting the company growth phase, starting form setting up admin & payroll services thru the full employee lifecycle in organization; ● Defining the recruitment & onboarding activities enabling company to prepare for SOP. Successfully head hunted international team (8 nationalities) with required (regulated) skills & attitude; ● Talent Development Agenda prepared to be comprehensive, relevant, business focused as a key enabler for company growth & development - creating full training courses for mechanics at all levels, including OJT (on the job training) in GE sites in England & Lufthansa facilities in Germany; ● Comp & Ben approach preparation to ensure company reward structures are in line with market practice, fits for purpose & support retention activities; ● Lufthansa regulations implementation: background check, criminal record check, ZUP as company was regulated by polish & german aviation law; ● Close cooperation with both companies' senior stakeholders, making sure our culture, CSR & diversity actions are acceptable for both GE & LHT organizations;

Credit Suisse

Nov 2014 – Dec 2016

Wrocław

HR Director

● Managing and co-ordinating the delivery and execution of HR core processes and Special Projects across specified internal client group ● Supporting local HR team in their development, maximizing their individual contribution, professional growth and ability to function effectively with other colleagues as a team; acting as mentor also for other employees - in line with global mentoring program guidelines ● Employer branding actions supervision & cooperation with US based communication department , campus hire programs & events organization, cooperation with Universities, launch of special program for young IT professionals ● Staffing Review process running for organization - performance review, succession planning, key contributors, high potential evaluation, promotion process supervision, - all processes aligned to global strategy Managing and coordinating the delivery and execution of HR core processes and Special Projects across the specified internal client group. Cooperation within the global Managing Directors Community located in NY, Singapore, Mumbai, London, Zurich; ● Setting up a 2nd site in Poland - Warsaw. Prepared all required HR processes & resources to be able to launch activities according to schedule. First 100 employees onboarded as scheduled - by the end of 2016; ● Recruitment of more than 2000 employees within 2 years time, smoothly cooperating with a number of external vendors & internal recruitment resources using different communication tools, such as social media, campus activities, internal fairs etc. Time to fill on the DIR level shortened down with 30%; ● Leading promotion processes on site level, shifting AVP promotion process from function into site level which was very well perceived by 90% of CS employees; ● Successfully passed audit made by Swiss, US, English regulators. 100% score of conformity achieved;

Mahle

May 2012 – Oct 2014

Wrocław

HR Director EMEA

● Due diligence of HR function conducted & based on corporate guidelines - implementation of new HR systems while cooperating with local management & global stakeholders; ● Running development assessment center for senior management & based on the outcomes preparation of the tailor made training solution, enhancing implementation company values, new ways of work, leadership model etc. It was well perceived & evaluated by participants and their direct superiors (results in effectiveness check after training by both parties); ● New performance review system prepared and implemented - new system, values, purpose presented to all managers & rest of the staff which results in employees perception as fair, clear & transparent way of people promotions, salary increases etc.; ● Responsible for building up internal communication tools for the organization, building engagement programs (promoting healthy lifestyle, HSE topics etc) for employees, running the first time employee survey - Great Place to Work & follow up development plan; ● Recruitment process establishment with clear steps, roles & responsibilities distribution. Managers were very satisfied with their final candidate approval role in the organization, taking the responsibility for quality of new hires; ● Preparation of the people strategy connected to planned acquisition between Mahle & part of Delphi approved by Global CHRO;

Mondelez

Jan 2009 – Apr 2012

Wrocław

HR manager

● Managing overall HR processes for site and additionally managing admin & payroll processes for 1500 employees in 3 plants in Lower Silesia region - organized in SSC operational model; ● Strong cooperation with unions, employee relations responsible on site leading to agreement during acquisition by Kraft Foods. 3 month intensive discussion with unions led to signing the agreement; ● Leading successful acquisition of HR processes between both companies in the Lower Silesia region (Kraft Foods & Cadbury). Best of both approaches agreed and implemented. Acquisition conducted in scheduled time; ● Running the staffing review process according to global guidelines, managing the compensation process on site, making sure all proper communication is done in an agreed timeline; ● Daily cooperation with both: Cadbury & Kraft Foods senior leaders, making sure that all legal aspects of change are compliant with polish legislation & it is well communicated to employees; ● Dealing with ambiguity & resistance during change implementation, making sure people are following the changes & have time to process it;

Skills