A result oriented multiskilled professional with over all 10 years 4 Months’ experience with Project Data Controlling in the Outsourcing & Technology industry. Coordinate and lead all Governance activities for global clients. I bring forth a unique set of knowledge and skills, which include an in-depth understanding of Business Processes and Project Management.
Experience
Annalect India
Apr 2023 – Present
India
Asst Manager – Governance Data Services
Provide and maintain project data control processes to track and manage across the business function level and org level.
Providing support to the business manager to manage Utilization, quality and TAT with associated data and metrics where ever required.
Publishing the HC reports across the client level for agency wise Approved vs Actual FTE and Allocation FTE summary
Presenting critical accounts performance data and analysis to the Senior Project Manager or Client Success Manager, and advising root cause analysis and recommended actions to correct programme performance issues.
Providing monthly financial analysis like revenue leakage, bench reports and billable ratio.
Collecting inputs for dashboards on monthly/quarterly Reports and prepare the business score card across the business functions and Org level.
Conducting the survey (CSAT& NPS) across the global clients with quantitative questionnaire design by Enterprise leadership team.
Education
Dr. NGP Arts & Science College Affiliated To Bharathiyar University