I was a general care customer service for US telecommunication for 2 years before I move to a different project within Concentrix as a financial advisor in 6 years for a UK bank.
Prior to Concentrix I was a technical support specialist for a US cable acct for a year with Teleperformance.
Experience
Concentrix
Nov 2016 – Jan 2025
Quezon City, PH
Customer Advisor
Help the customer to logged a claim over the phone, answer to their query whether its upheld or defended and provide options what they can do as a next step.
