User's Cover Picture
User's avatar

Ma Clarisa Andrea Tiro

Virtual Assistant

Message
Intro
Caloocan City, Philippines
Financial Services
Joined June 8, 2023

Skills

Languages

English
-
Advanced
About
I'm Andrea, hard-working and motivated team player with proven communications skills seeking to grow my knowledge of customer service, technical support, debt collections, sales and amazon account management and use all of my skills for your company. My skills: * Excellent Customer Service (Order-taking, process returns and refunds and give information about products and services) * Passionate Technical Support (Creating ticket and giving tier 1 IT support to non-technical internal users through desk-side support services * Debt Collection (3rd Party Collections) * Outbound Sales (B2B/B2C Cold calling and Appointment Setting) * Email Management ( Handling inbound electronic mail) * Social Media Management (Creating Facebook Ads,schedule Facebook post, set up Auto-Reply and give Admin Access to Facebook Page Accept FB Admin Access) * Product Research in Amazon (Analyzing current market trends to choose “winning” items) * PPC Optimization in Amazon Other skills * Basic knowledge in Wordpress Website * Social Media Management * Computer skills (MS Office: Word, Excel, Outlook, PowerPoint, OneNote, Access Google Drive, Dropbox) * Graphics Design using Canva I am excited for the opportunity to join your team. My previous work experience includes innovation in many areas, including strategies for more effective teamwork. At my previous company, I devised strategies for improving teamwork and communication among members of team projects. I can bring to your organization not only my ideas from my previous job but my general passion for innovation too.