User's Cover Picture
User's avatar

Mara Samaringa

Customer Support Specialist

Message
Intro
Philippines
Studied Freelancing (Virtual Assistant ) Course at Surge Marketplace ( Online Platform )
Studied Food and Beverage Servicing at Unders TESDA
Studied Hotel and Restaurant Services at Lyceum Of Alabang
Joined April 12, 2025

Skills

Languages

English
-
Intermediate
About
An experienced and results-driven professional with a strong background in customer service and virtual leasing support. Over the years, I’ve developed exceptional communication skills, problem-solving abilities, and a passion for delivering excellent client experiences.
Loading...
Experience
User avatar
Northpoint Asset Management ( Property Management Company )
Sep 2024 – Mar 2025
US Client
Leasing Agent Virtual Assistant
Over six months of experience in the property management industry, assisting with leasing operations remotely. Managed lead follow-ups, scheduled property viewings, and coordinated with property managers. Assisted in preparing lease agreements and other documentation, ensuring a smooth onboarding process for tenants. Comfortable using CRM tools and multitasking in a fast-paced environment.
User avatar
Concentrix, Nuvali Sta. Rosa Laguna
Sep 2022 – Sep 2024
Nuvali, Sta. Rosa Laguna
Customer Service Advisor
Worked with a reputable company in Concentrix, handled inbound and outbound calls, addressed customer inquiries, resolved concerns, and provided accurate information. I am known for building rapport quickly, de-escalating issues, and maintaining high customer satisfaction.
Education
User avatar
Surge Marketplace ( Online Platform )
Feb 2022 – Mar 2022
Completer, Freelancing (Virtual Assistant ) Course
User avatar
Unders TESDA
Apr 2009 – Jul 2009
Completer, Food and Beverage Servicing
User avatar
Lyceum Of Alabang
Jun 2007 – Apr 2008
Undergraduate, Hotel and Restaurant Services