I'm an analyst with four years of experience. I use spreadsheet software to sort and filter data to gather information. I also have 4+ years of customer service background in the retail industry.
Experience
Covalen Solutions
Jun 2021 – Jul 2022
Dublin - Ireland
Coach - Subject Matter Expert
Execute data analysis and provide support to the market by identifying trends, designing and implementing action plans to help the team meet the project's metrics.
Covalen Solutions
Jan 2019 – Jun 2021
Dublin - Ireland
Community Operations Analyst
Analyze the content posted on Facebook/Instagram platforms using Community Guidelines and Implementation standards to allow or remove such pieces of content to ensure the safety of its users.
Inditex
Mar 2014 – Nov 2018
Dublin - Ireland
Operations Manager
Coordinate the logistics of incoming products, manage sales assistants in day-to-day work, track store performance, and promote effective customer service to ensure customer satisfaction.