Maria Fernanda La Giglia, E-Learning and education specialist | Virtual assistant

About

With more than ten years of experience in the administration of healthcare centers, I currently do what I love the most: sharing knowledge by teaching unique lessons through various media. I focus on developing content with the objective of training people and helping them in their labor insertion, or providing them with the necessary knowledge to improve their skills. ✔By now, I was in charge of 48 courses developed through different web platforms and face-to-face lessons. ✔I develop webinars, live classes and virtual assistance for different educational institutions. ✔I provide organized and interactive presentations for synchronous and asynchronous courses.

Experience

Aula Taller Capacitaciones (Educational center)

Mar 2022 – Present

Argentina

Digital Knowledge Developer and E-learning Instructor

- Provide online classes and workshops. - Content creation of educational materials and development of learning paths tailored to each specific course and audience. - Promote continuous learning and engagement by using tools like discussion forums and learning domains. - Benchmarking of current instructional technologies and educational trends. - Interact with leadership in order to obtain feedback on performance of training programs, and identify opportunities for improvement. - Team workshops to address complex learning issues related to class methodology (face-to-face, hybrid and online).

Instituto IDES (Educational center)

Mar 2021 – Present

Argentina

Digital Knowledge Developer and E-learning Instructor

- Provide online classes and workshops. - Content creation of educational materials and development of learning paths tailored to each specific course and audience. - Support leadership on learning catalog development. - Provide both professional development and day-to-day support for online campus and instruction. - Design material that engages students in the learning environment. - Promotion and creation of learning communities to engage and motivate students to participate in the lessons.

“Coefix”, “Ceadi”, “Studyx” (Educational centers)

Mar 2021 – Present

USA & Argentina

Digital Knowledge Developer and E-learning Instructor

- Provide online classes and workshops. - Content creation of educational materials and development of learning paths tailored to each specific course and audience. - Provide knowledgeable assistance, mentoring and consulting for students through online campus interaction. - Provide feedback on students' progress. - Share lessons learned/ideas with colleagues to enhance student learning. - Develop student-friendly lessons and achievable objectives.

Centro Educativo Progreso (Educational center)

Jan 2021 – Nov 2021

Argentina

Knowledge Developer and Instructor

- Provide on-site classes and workshops. - Creation and continuous improvement of education syllabus applying company learning strategies. - Integrate digital resources and audiovisual material in the classroom.

Soles de Abril (Center for Disabled People)

Feb 2020 – Mar 2021

Argentina

Psychomotor Therapist

- Creation of psychomotor and entertainment activities programs for groups of adults and young people with mental and physical disabilities. - Promote a comfortable classroom environment through consistent encouragement and support. - Coordination of adapted artistic expression, crafts and group games programs. - Planning individual and group recreational and therapeutic activities. - Implementation of ‘Digital Resources and Tools’ program across all the levels. - Leadership assistance: coordination and documentation of team meetings.

Consultorio Dr. Beistegui (Medical center)

Jan 2016 – Feb 2020

Argentina

Assistant to the Director

- Manage all front-office activities to optimize and provide comprehensive administrative support to clinic and office managers, agenda management, billing and collections, vendor management. - Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected. - Perform internal medical chart audits to assure that diagnostic codes billed are appropriate and supported by documentation in the patient record, and that all coding/documentation combinations are compliant with medical regulations. - Assist with audits such as hospital visits, consultations, compliance, charge entry, reimbursement and others.

Cruz Celeste (Medical center)

May 2015 – Feb 2016

Argentina

Administrative Assistant

- Provide written audit reports to supervisors for review and approval. - Review medical claims to detect unlawful or incorrect medical payments. - Upload data to the system: appointments and medical results. - Assistance to the pharmacy service: stock control, orders and storage. - Verify patient’s personal information to ensure it is up-to-date.

Education

Universidad de Palermo

Aug 2022 – Present

Bachelor degree on Digital Communication , Web Communication, Web Design

Universidad Nacional de Tres de Febrero

Feb 2015 – Feb 2021

Psychomotor Therapist

Maria Fernanda La Giglia

E-Learning and education specialist | Virtual assistant

Skills

Languages