Marianne Alles Moreno

Virtual Administrative Assistant

Message

Intro

Kidapawan City, Philippines

Studied Bachelor of Science in Accountancy at Notre Dame of Kidapawan College

Executive Office

Joined August 9, 2022

Skills

Languages

English

Advanced

About

I am a dedicated Virtual Administrative Assistant Professional with knowledge of service delivery and proven multitasking abilities. Committed to increasing productivity and driving the best results. Brings excellent organizational skills and talent for overcoming customer objections. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives. Self-motivated and true team player. Passionate about promoting lasting client and customer satisfaction by delivering quality service and unparalleled support.

Experience

IOCalLAb / ANX Home Healthcare

Mar 2022 – Jul 2022

WFH

Virtual Administrative Assistant

1. Acted as the first point of contact and set appointments for prospective clients. 2. Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity. 3. Met deadlines, exceeded expectations, and effectively rolled out a marketing campaigns.

Helixir Group Co. Ltd

Nov 2020 – Dec 2021

WFH

Customer Service Representative

1. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. 2. Met customer call guidelines for service levels, handle time and productivity.

Ring Trust Media

Jul 2020 – Oct 2020

WFH

Customer Service Representative

1. Improved sales abilities and product knowledge on a continuous basis to provide optimal service and achieve quotas. 2. Leveraged sales expertise to promote products and capitalized on upsell opportunities. 3. Assessed caller accounts to determine benefits, identify service needs and resolve issues.

Education

Notre Dame of Kidapawan College

Jan 2022 – Aug 2022

College Undergrad, Bachelor of Science in Accountancy