Marija Savić

Message

Intro

Zagreb, Croatia

Customer Care Representative at Hello Fresh

Voice over artist at Freelance

Studied Sociology at University of Zagreb Faculty of Croatian Studies

Studied Journalism at Faculty of Political Science

Consumer Services

Joined September 10, 2022

Skills

Languages

Croatian

Native or Bilingual

English

Native or Bilingual

About

I have experience working in customer support and various audio/video jobs. I learn very quickly and am an excellent communicator. I like working with people, so I always try to be a great with my colleagues, listen carefully and help the clients I work with.

Experience

Hello Fresh

Sep 2021 – Present

Zagreb

Customer Care Representative

Communication with customers via phone, chat, social media and email. Handling logistics and subscription related issues.

Freelance

Jan 2021 – Present

Remote

Voice over artist

Recording and editing commercial, animation and other content per client's request.

Multiple farms

Apr 2020 – Dec 2020

France and Germany

Seasonal fruit and vegetables harvesting

Planting, picking and sorting fruits and vegetables; work in the field and in the warehouse; preparation and packaging of products for sale.

Udruga Ludruga

Apr 2017 – Dec 2019

Zagreb

Head office and Project manager

Organising and coordinating office administration and procedures; coordinating multiple activities and people involved; writing projects and managing project activities and budget.

Horticultural worker

Mar 2019 – Apr 2019

Zagreb

Vrtovi Hortus

Gardening (cultivating, planting, harvesting, feeding, and pruning), lawn maintenance and installation.

Iskon Internet d.d.

Dec 2015 – Mar 2017

Zagreb

Service activation agent

Solving daily tasks related to delivery and service activation; communicating with service users and field staff technicians.

Radio Student Zagreb

Mar 2011 – Jul 2016

Zagreb

Journalist and Presenter

Preparing and presenting of mutliple radio shows. Organising practical education for jounger journalism students. Working at the radio mixing console during live broadacsting.

Journalist and photographer

Jun 2014 – Aug 2015

Zagreb

Lokal.hr

Writing texts and photographing for different sections.

HitFM d.o.o.

Nov 2011 – Apr 2012

Zagreb

Content Manager

Research and preparation of content for morning shows.

Education

University of Zagreb Faculty of Croatian Studies

Sep 2014 – Mar 2017

Masters' Degree, Sociology

Faculty of Political Science

Sep 2010 – Jun 2014

Bachelor Degree, Journalism