Marshall Udeh, IT Support Specialist

DE9MIC CONSULTS

Jun 2022 – Present

Lagos, Nigeria

IT Support Specialist Microsoft 365

1. Manage and administer the Office 365 suite of products, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related applications. 2. Provide and manage user accounts, security groups, and access permissions within the Office 365 environment. 3. Monitor and optimize system performance, troubleshoot issues, and implement necessary fixes or enhancements to ensure smooth and uninterrupted operations. 4. Collaborate with cross-functional teams and end-users to understand business requirements and provide technical solutions leveraging Office 365 capabilities. 5. Configure and maintain Exchange Online, including mailbox management, distribution groups, and security configurations. 6. Administer SharePoint Online sites, libraries, lists, workflows, and other collaborative features to support effective document management and team collaboration. 8. Manage OneDrive for Business, including file synchronization, sharing settings, and access controls. 9. Support and administer Microsoft Teams, including user provisioning, channel management, and collaboration settings.

Marshall Udeh

IT Support Specialist

Skills

Languages