Mohit Tiwari

Social Media Manager & Customer Care Executive/Agent

Message

Intro

Delhi, India

Studied Commerce at Dr. RadhaKrishnan International School

Studied Digital Marketing at Shaw Academy

Studied Hindustani Classical Vocal/Singing at Gandharva Mahavidhyalaya

Joined September 17, 2022

Skills

Languages

English

Advanced

Hindi

Native or Bilingual

About

Greetings Recruiter, I'm Mohit Tiwari from Delhi, India and I'm an experienced candidate actively looking for a New Job. I'm an experienced candidate with 6+ years of experience, I've experienced working as a CSE (Customer Service Executive), Business Developer, Casting Manager, and Digital Marketer. For almost 4 years straight I've worked as a Social Media Marketer and Manager profile. Thankfully working as a digital marketer gave me a vast opportunity to work with different industries and businesses and learn about their consumer market and approaches to their consumers.

Experience

AdionTek Digital Marketing Agency

Sep 2019 – Jun 2020

Uttam Nagar, Delhi

Social Media Manager & Business Development

• Managing company Social Handles and generating inquiries Organically and Non-Organically (Paid Advertisement Campaigns). • Taking care of Client's Overall Digital Marketing especially Social Media Management & Marketing & Website Designing & Development over WordPress. • Handling all paid marketing channels and overwatch Marketing Team of 5 employees.

Virtual Employee Private Limited

Aug 2018 – Feb 2019

NSEZ, Noida

Social Media Manager & Customer Support

• Designing and promoting Content and Graphical Media (Creatives) over Social Handles and engaging with followers • Handling Customers and expecting customer's Complaints, Concerns, and Doubts over Chat & Email Support (Zendesk) • Preparing Email Templates over Mailchimp and taking care of Email Marketing.

Dream Drivers Entertainment

Dec 2016 – Feb 2018

Malviya Nagar, Delhi

Online Promoter/ Digital Marketer & Casting Manager

• Developing and Managing the Website and Keeping it Up to date with the latest updates for upcoming video shoots & photo shoots notification. • Managing All Social handles to collect artist's profiles and take their auditions for selection for all pipelined projects. • Managing All their Shoots and Dealing with New Enquiries and Generating Businesses.

Whirlpool India

May 2015 – Dec 2015

Netaji Subhash Place, Delhi

Customer Care Executive (Domestic)

• Handling Customer Queries and complaints over Inbound Calls.

Visual IT Solutions

Apr 2014 – Apr 2015

Dwarka, Delhi

Computer Operator

• I was a computer operator and my main job was to operate computers including data entry. • Maintain their computer and hardware components condition good.

Education

Dr. RadhaKrishnan International School

12th Grade / Senior Secondary Educations, Commerce

Shaw Academy

Diploma in Digital Marketing, Digital Marketing

Gandharva Mahavidhyalaya

B.A. in Classical Music, Hindustani Classical Vocal/Singing