I’m a Data Analyst and Business Intelligence professional with a strong background in customer relations, data-driven decision-making, and technical troubleshooting. I hold an MBA with a focus on Financial Analysis and have worked in various industries including e-commerce, finance, and tech. My experience includes data analysis, building data visualizations, and collaborating with cross-functional teams to improve processes. I’m passionate about using data to drive business insights and optimize customer experiences.
Experience
Hertz Corporation
Jan 2022 – Present
Business Intelligence Analyst & Sales
• Achieved top salesperson status in the USA and ranked 4th globally by surpassing sales targets by over 275%.
• Increased regional sales performance by 30% through data-driven strategies and targeted sales initiatives.
• Spearheaded a cross-functional team to optimize customer analytics, resulting in a 15% improvement in client satisfaction metrics.
• Developed comprehensive financial reports and forecasts to inform executive-level decision-making.
• Mentored and trained a team of 10 sales associates, enhancing performance and achieving top regional results.
Sensuavé LLC
Jul 2017 – Dec 2021
Founder & CEO
• Founded and managed a successful e-commerce platform, overseeing sales strategy, marketing, and product development.
• Increased user acquisition by 40% in 18 months through innovative marketing and customer engagement tactics.
• Built and maintained key relationships with over 50 vendors, driving operational efficiency and cost reductions.
• Utilized business analytics to identify new market opportunities and improve overall business performance.