Emerging Veterinary Technician and Customer Service Representative offering comprehensive patient care handling diverse patients and caring for various conditions. Experienced in working the front desk with a readiness to address common inquires and complaints. Proven adaptability working on the floor with patients and in the office. Focused on enhancing patient care and satisfaction through empathetic communication and excellent customer service.
Experience
South Shore Equine Clinic & Diagnostics
Jul 2022 – Present
Plympton, MA
Vet Technician Assistant/ Receptionist
-Clean stalls, feed, groom, and medicate horses (PO,IV,IM,SQ)
-Draw blood, get TPR's, and assist with procedures (teeth floating, MRI's, Injections)
-Restock Vet's truck and maintain equipment
-Handle phone calls, schedule, change, and cancel appointments
-Update owners on patient status, relay information from vets
-Provide procedure estimates, handle payments, and manage the cash drawer
-Ensure clear and professional communication with clients and co-workers
