Dynamic Property Consultant with a proven track record of fostering strong customer relationships and providing valuable investment insights. Skilled in hosting real estate workshops, conducting research, and representing companies in client and director meetings. Adept at managing front desk operations, facilitating client meetings, and ensuring client satisfaction through education and support. Proficient in customer care, report writing, and data analysis. Possess excellent communication skills and a strong ability to collaborate with clients and relevant departments. Deadline-oriented and highly efficient in delivering full life-cycle implementations to tight time scales.
Experience
Sortmasters Real Estate LTD
Oct 2021 – May 2023
Kenya
Administrative assistant/ Customer service
During my stay I was able to impact in the following areas:
•Provided company activities such as hosting real estate workshops, seminars, training
that educated the clients on methods of identifying good areas to invest in, have good
returns on the amount invested in different geographical areas.
•Provided excellent customer service relationship between the clients/investors and the
company
•Assisted in research methods that's helped the company with information on areas to
invest in interms of geographical and personnel.
•Organized meetings with clients and the directors and also representing the company
in different meetings when required to.
•Assisted the clients in proper payment plans and have a continuous follow up on the
same.
•Provided front desk customer service, filing of documents both manually and
electronically, as well as recording of data. answering phone calls and responding to
emails, proper flow of information/communication to the correct channels.
•Prepared invoices, payment vouchers, quotations, counter checking bank payments
statements, monthly analysis and report writing.