Meriona mella, A hardworking web developer willing to expand my skills and qualities further, by focusing on achieving high-quality results.

About

I have excellent interpersonal skills, demonstrated in the ability to manage emotions, resolving conflicts as well as effectively serve customers by developing strong relationships with them. Dealing with stressful situations and meeting deadlines in a calm and professional manner is one of skills as I have previously worked in high-pressure and challenging environments. My job roles have usually involved dealing with a lot of people; therefore communication, attention to details and effective sales techniques are key strength that I have developed during my experience.

Experience

Dev.al

Feb 2022 – Present

Tirana, Albania

Web Developer

To plan and design the structure of web pages by using HTML, CSS, Bootstrap, Javascript. Developing and maintaining the user interface. To develop website features that can enhance the user experience. To implement design for mobile sites. To make web designs that are mobile-savvy. To develop reusable code for future use. To supervise software workflow management with project management tools (GitHub) and task runners (Grunt and Gulp). To test websites during the development process for usability and fixing bugs.

Dev.al

Sep 2021 – Jan 2022

Tirana, Albania

Technical Support Specialist

Receiving and placing customer service telephone calls and emails Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Resolving customer complaints Managing database records Installing, modifying, and making minor repairs to computer hardware and software systems. Data entry and research as required to troubleshoot customer problems

Sentinel

Oct 2020 – Apr 2021

Tirana, Albania

Financial Adviser

Present, promote and sell services using solid arguments to customers for Forex Campaigns. Reach out to customer leads through cold calling. Develop positive customer relationships. Continuously being coherent with financial markets and latest market changes. Achieve agreed upon sales targets.

Education

Epoka University

Oct 2018 – Jul 2021

Business Administration, Business Informatics

Meriona mella

A hardworking web developer willing to expand my skills and qualities further, by focusing on achieving high-quality results.

Skills

Languages