Michael Bagnol

Operations Manager/ Team Leader/ Data analyst

Message

Intro

Davao City, Philippines

Studied Bachelors of Science in Biology at USEP

Consumer Services

facebook.com/miKEL011989

Joined March 16, 2023

Skills

Languages

English

Advanced

About

I'm looking for a job that needs excellent communication and MS Office skills that is immediately open. I'm available at any time, on any schedule. I'm also willing to put in extra time if required. I'm also willing to work overtime, including on holidays. Have ten years' worth of BPO industry experience. During four years, I was the team leader; for one, I was the operations manager. Lastly, has experience in billing, sales, and customer service. I am receptive to lessons and eager to learn.

Experience

VXI Global Holdings

Apr 2022 – Mar 2023

Philippines, Davao City 8000

Operations Manager

Managing 6-7 teams to hit daily quota and targets

VXI Global Holdings

Aug 2016 – Apr 2022

Philippines, Davao City 8000

Team Leader

Supporting 15-17 agents to hit the daily quota and targerts

TELEPERFORMANCE

Jun 2014 – Aug 2016

Philippines, Davao City 8000

Customer Representative Agent

Activate cable boxes, do basic troubleshooting and hit daily quota and targerts

Education

USEP

Mar 2010 – Apr 2014

College Graduate, Bachelors of Science in Biology