During my career, I always worked as a costumer service agent. I like to work facing to the public, talking with them educated, attentive and with friendly manner. Always I try to understand what the passenger need and help as much as posible, is essential. At a time of crisis is important to me to transmit the passenger the security, and make them feel safety.
Experience
American Airlines
Feb 2018 – Nov 2019
Adolfo Suárez Madrid - Barajas Airport
Passenger Administrative and Security Agent
Alternative Interview Method, International check in and gates, documentation and Visas.
Ryanair Airlines
Jul 2017 – Jan 2018
Adolfo Suárez Madrid - Barajas Airport
Passenger Administration Agent
Check in, boarding flights, security, documentation